Weird Email issue

[girish]

@Kinzi you have to restore to the package 1.15.1 (this contains Chatwoot 2.14.0). Select App -> Backups -> Select backup -> Restore. After reverting, also disable automatic updates of the app.

[Kinzi]

@girish Thanks! But what if I don't have backups that old? (only installed cloudron/chatwoot about a week ago...!)

Bildschirm­foto 2023-04-03 um 06.00.03.png

[girish]

@Kinzi ah, maybe you were never on the old package to start with. I don't think there is a way then to revert to an older release. The newer releases already has db migrations, so one cannot go back (this is just the way how the app works). I guess we have to wait for an upstream fix.

[kallados]

Yes i get thesame Issue Internal messages from Cloudron are sent (like Transcription etc.) but SMTP don't working.

[privsec]

@girish So this is an upstream issue, not a cloudron issue?

Darn it.
Ok, thank you.

[girish]

@privsec yes, unfortunately

[privsec]

@girish
I have so much more faith in cloudron than upstream, haha, that's why I ask.

Thanks, @girish!

You and your team are great!

[Kinzi]

Last update:

This pull requerst should fix it and will be avialable in the 2.16 update on monday.
"https://github.com/chatwoot/chatwoot/pull/6900"

@girish Can you guys have an eye out for this please? Would be lovely to have 2.16 available asap. ️

[nebulon]

@Kinzi nice and yes, we try to update apps as soon as possible after the upstream release is cut and our app integration tests succeed.

[Kinzi]

@nebulon sweet! new version 2.26 is no available:

https://github.com/chatwoot/chatwoot/releases/tag/v2.16.0

[nebulon]

@Kinzi our package is already updated, if you update it on your Cloudron, is the issue fixed then?

[Kinzi]

@nebulon uhhh let me check right away

[Kinzi]

@nebulon Yes seems to work. Thanks for the speedy implementation!