Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Chatwoot
  3. Weird Email issue

Weird Email issue

Scheduled Pinned Locked Moved Solved Chatwoot
20 Posts 6 Posters 4.9k Views 6 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • girishG girish

    @Kinzi you have to restore to the package 1.15.1 (this contains Chatwoot 2.14.0). Select App -> Backups -> Select backup -> Restore. After reverting, also disable automatic updates of the app.

    KinziK Offline
    KinziK Offline
    Kinzi
    wrote on last edited by
    #9

    @girish Thanks! But what if I don't have backups that old? (only installed cloudron/chatwoot about a week ago...!)

    Bildschirm­foto 2023-04-03 um 06.00.03.png

    girishG 1 Reply Last reply
    0
    • KinziK Kinzi

      @girish Thanks! But what if I don't have backups that old? (only installed cloudron/chatwoot about a week ago...!)

      Bildschirm­foto 2023-04-03 um 06.00.03.png

      girishG Do not disturb
      girishG Do not disturb
      girish
      Staff
      wrote on last edited by
      #10

      @Kinzi ah, maybe you were never on the old package to start with. I don't think there is a way then to revert to an older release. The newer releases already has db migrations, so one cannot go back (this is just the way how the app works). I guess we have to wait for an upstream fix.

      P 1 Reply Last reply
      0
      • K Offline
        K Offline
        kallados
        wrote on last edited by
        #11

        Yes i get thesame Issue 😞 Internal messages from Cloudron are sent (like Transcription etc.) but SMTP don't working.

        1 Reply Last reply
        0
        • girishG girish

          @Kinzi ah, maybe you were never on the old package to start with. I don't think there is a way then to revert to an older release. The newer releases already has db migrations, so one cannot go back (this is just the way how the app works). I guess we have to wait for an upstream fix.

          P Offline
          P Offline
          privsec
          wrote on last edited by
          #12

          @girish So this is an upstream issue, not a cloudron issue?

          Darn it.
          Ok, thank you.

          girishG 1 Reply Last reply
          0
          • P privsec

            @girish So this is an upstream issue, not a cloudron issue?

            Darn it.
            Ok, thank you.

            girishG Do not disturb
            girishG Do not disturb
            girish
            Staff
            wrote on last edited by
            #13

            @privsec yes, unfortunately 😞

            P 1 Reply Last reply
            1
            • girishG girish

              @privsec yes, unfortunately 😞

              P Offline
              P Offline
              privsec
              wrote on last edited by
              #14

              @girish
              I have so much more faith in cloudron than upstream, haha, that's why I ask.

              Thanks, @girish!

              You and your team are great!

              1 Reply Last reply
              0
              • KinziK Offline
                KinziK Offline
                Kinzi
                wrote on last edited by
                #15

                Last update:

                This pull requerst should fix it and will be avialable in the 2.16 update on monday.
                "https://github.com/chatwoot/chatwoot/pull/6900"

                @girish Can you guys have an eye out for this please? Would be lovely to have 2.16 available asap. ❤️

                nebulonN 1 Reply Last reply
                1
                • KinziK Kinzi

                  Last update:

                  This pull requerst should fix it and will be avialable in the 2.16 update on monday.
                  "https://github.com/chatwoot/chatwoot/pull/6900"

                  @girish Can you guys have an eye out for this please? Would be lovely to have 2.16 available asap. ❤️

                  nebulonN Away
                  nebulonN Away
                  nebulon
                  Staff
                  wrote on last edited by
                  #16

                  @Kinzi nice and yes, we try to update apps as soon as possible after the upstream release is cut and our app integration tests succeed.

                  KinziK 1 Reply Last reply
                  2
                  • nebulonN nebulon

                    @Kinzi nice and yes, we try to update apps as soon as possible after the upstream release is cut and our app integration tests succeed.

                    KinziK Offline
                    KinziK Offline
                    Kinzi
                    wrote on last edited by
                    #17

                    @nebulon sweet! new version 2.26 is no available:

                    https://github.com/chatwoot/chatwoot/releases/tag/v2.16.0

                    nebulonN 1 Reply Last reply
                    0
                    • KinziK Kinzi

                      @nebulon sweet! new version 2.26 is no available:

                      https://github.com/chatwoot/chatwoot/releases/tag/v2.16.0

                      nebulonN Away
                      nebulonN Away
                      nebulon
                      Staff
                      wrote on last edited by
                      #18

                      @Kinzi our package is already updated, if you update it on your Cloudron, is the issue fixed then?

                      KinziK 2 Replies Last reply
                      0
                      • nebulonN nebulon

                        @Kinzi our package is already updated, if you update it on your Cloudron, is the issue fixed then?

                        KinziK Offline
                        KinziK Offline
                        Kinzi
                        wrote on last edited by
                        #19

                        @nebulon uhhh let me check right away 😉

                        1 Reply Last reply
                        0
                        • nebulonN nebulon

                          @Kinzi our package is already updated, if you update it on your Cloudron, is the issue fixed then?

                          KinziK Offline
                          KinziK Offline
                          Kinzi
                          wrote on last edited by
                          #20

                          @nebulon Yes seems to work. Thanks for the speedy implementation! 🙌

                          1 Reply Last reply
                          0
                          • nebulonN nebulon has marked this topic as solved on
                          Reply
                          • Reply as topic
                          Log in to reply
                          • Oldest to Newest
                          • Newest to Oldest
                          • Most Votes


                          • Login

                          • Don't have an account? Register

                          • Login or register to search.
                          • First post
                            Last post
                          0
                          • Categories
                          • Recent
                          • Tags
                          • Popular
                          • Bookmarks
                          • Search