Weird Email issue
-
@privsec have you tried replies from an email you control? any bounce messages? is there a mailbox for the reply?
-
@robi
I send an email from my personal account to the chatwoot emailIt arrives in chatwoot
I reply within chatwoot to it, nothing is sent to personal email
I send the transcript to my personal email from within chatwoot, the transcript arrives
-
I have the same issue.
I think it is related to this:
https://github.com/chatwoot/chatwoot/issues/6709A quick solution is apparently to downgrade to v2.14.0
But how can this be done with cloudron?!?
-
I have the same issue.
I think it is related to this:
https://github.com/chatwoot/chatwoot/issues/6709A quick solution is apparently to downgrade to v2.14.0
But how can this be done with cloudron?!?
-
@Kinzi you have to restore to the package 1.15.1 (this contains Chatwoot 2.14.0). Select App -> Backups -> Select backup -> Restore. After reverting, also disable automatic updates of the app.
-
@girish Thanks! But what if I don't have backups that old? (only installed cloudron/chatwoot about a week ago...!)
@Kinzi ah, maybe you were never on the old package to start with. I don't think there is a way then to revert to an older release. The newer releases already has db migrations, so one cannot go back (this is just the way how the app works). I guess we have to wait for an upstream fix.
-
@Kinzi ah, maybe you were never on the old package to start with. I don't think there is a way then to revert to an older release. The newer releases already has db migrations, so one cannot go back (this is just the way how the app works). I guess we have to wait for an upstream fix.
-
Last update:
This pull requerst should fix it and will be avialable in the 2.16 update on monday.
"https://github.com/chatwoot/chatwoot/pull/6900"@girish Can you guys have an eye out for this please? Would be lovely to have 2.16 available asap.
️
-
Last update:
This pull requerst should fix it and will be avialable in the 2.16 update on monday.
"https://github.com/chatwoot/chatwoot/pull/6900"@girish Can you guys have an eye out for this please? Would be lovely to have 2.16 available asap.
️
-
@Kinzi nice and yes, we try to update apps as soon as possible after the upstream release is cut and our app integration tests succeed.
-
@nebulon sweet! new version 2.26 is no available:
-
@Kinzi our package is already updated, if you update it on your Cloudron, is the issue fixed then?
-
@Kinzi our package is already updated, if you update it on your Cloudron, is the issue fixed then?
-
N nebulon has marked this topic as solved on