App Stuck in "Restarting" after upgrade 7.4.1

[savagemic]

My app is currently stuck in a "restarting" state the logs show:

Pulling from cloudron/graphite
Pulling from cloudron/mongodb
Pulling from cloudron/postgresql
Pulling from cloudron/redis
Apr 18 10:08:19 box:locker Lock unreleased platform_start
Apr 18 10:13:19 box:locker Lock unreleased platform_start

But nothing after that. All the status of docker, mysql, nginx, all are active running. The dashboard is working but my single app isn't.

I do see the small blue box that says:

Platform status
Starting services, this can take a while

[girish]

@savagemic solution is to just delete the keys . I have done this now and the upgrade is moving forward.

# rm /home/yellowtent/platformdata/sftp/ssh/ssh_host_rsa_key
# rm /home/yellowtent/platformdata/sftp/ssh/ssh_host_rsa_key.pub 
# systemctl restart box

[nebulon]

The upgrade might take a bit, but if it is stuck there for a long time now, can you check for any errors in /home/yellowtent/platformdata/logs/box.log ?

Also you can enable remote SSH support for us and send us a mail with your dashboard domain to support@cloudron.io if you want us to take a direct look at it.

[savagemic]

@nebulon It's been trying to "Restart" for about 4 hours now.

Showing a few odd things in the logs. I did send an email and enabled your remote support.

This has been a commonly thrown error all morning.

2023-04-18T15:05:08.228Z box:cloudron Startup task at index 2 failed: Could not generate sftp rsa keys: Command failed: ssh-keygen -m PEM -t rsa -f "/home/yellowtent/platformdata/sftp/ssh/ssh_host_rsa_key" -q -N "" BoxError: Could not generate sftp rsa keys: Command failed: ssh-keygen -m PEM -t rsa -f "/home/yellowtent/platformdata/sftp/ssh/ssh_host_rsa_key" -q -N ""

[savagemic]

This post is deleted!

[girish]

@savagemic solution is to just delete the keys . I have done this now and the upgrade is moving forward.

# rm /home/yellowtent/platformdata/sftp/ssh/ssh_host_rsa_key
# rm /home/yellowtent/platformdata/sftp/ssh/ssh_host_rsa_key.pub 
# systemctl restart box

[savagemic]

@girish That did it. Thanks so much for the help!