Login issues in specific situation

[Kubernetes]

Hi there,

usually I use my Cloudron Mailbox with Apple Mail. The Apple Calendar and Addressbook is using the SOGo API.

When I use the SOGo Web Interface, I realized, that I get error messages from Apple Calendar and/or Addressbook, that the credentials are not correct. This problem remains for unknown time, even after logout from SOGo Web Interface. When I restart the SOGo App, the problem dissapears.

Any ideas why this happens to me? Do others have this problem seen, too?

Best,
Mike

[nebulon]

Are there any errors shown on the SOGo server side while you log into the webinterface? Maybe the app crashes internally causing your desktop apps to temporarily fail auth?

[Kubernetes]

I reproduced the problem and can see in the SOGo logs that the password (that did work all the time before and is the same that I use when login to Web Interface) is not accepted:

Jul 19 10:53:20 172.18.0.1 - - [19/Jul/2023:08:53:20 +0000] "PROPFIND /SOGo/dav/XXXX@XXXXXX.XXX HTTP/1.1" 401 0 "-" "Client/9.2.1841.0"
Jul 19 10:53:20 Jul 19 08:53:20 sogod [30]: 127.0.0.1 "PROPFIND /SOGo/dav/XXXX@XXXXXX.XXX HTTP/1.1" 401 0/689 0.019 - - 0 - 12
Jul 19 10:53:20 Jul 19 08:53:20 sogod [30]: |SOGo| starting method 'PROPFIND' on uri '/SOGo/dav/XXXX@XXXXXX.XXX'
Jul 19 10:53:20 Jul 19 08:53:20 sogod [30]: <0x0x5604b25e4050[SOGoDAVAuthenticator]> tried wrong password for user 'XXXX@XXXXXX.XXX'!

And again, the problem stays until I restart the SOGo App... strange somehow

[girish]

I use SOGo calendar on Gnome but haven't faced any login issue as such. So, this happens periodically (like every xx hours or immediately?)

[Kubernetes]

It happens immediately when I login to SOGo. Just a few seconds after login, I get the popups that my credentials are not accepted for Apple Calendar, Contacts Apps. Could it be related somehow to App Passwords? I have configured some App Passwords for mail.

[nebulon]

Are you using the same passwords then for weblogin and your local apps on MacOS ? Unfortunately I don't have a mac to reproduce this and similar to @girish I don't face the issue with Gnome

[Kubernetes]

The passwords were different. After setting all passwords to the regular account password, it works, and I don't get the error again. So it seem to me that the problem is caused when using account password and app password at the same time?

[nebulon]

I do wonder if maybe the app caches the password somehow. Either way seems SOGo internal bug then.

[Kubernetes]

Yes, I think so, too. For me the problem is solved. Maybe this thread will help someone with the same issue later to understand more