email inbox reply+

[nennogabriel]

Chatwoot is messing with emails. I follow the instruction on cloudrons docs, but I need to create an alias to my email with reply@domain. becouse chatwoot create this "reply to" address For example.If I have a email chanel with suport@domain, my customer answer will be reply+suport@domain.
If it was inverted, it will work without an alias. if Chatwoot create suport+reply@domain it wil be fine. But with reply fisrt i need to set a reply alias to suport@domain.
Ok. with a alias it should work fine. But, now I need to crete 2 email channels with the same domain. How can I do that?

[girish]

@nennogabriel said in email inbox reply+:

For example.If I have a email chanel with suport@domain, my customer answer will be reply+suport@domain.

This seems very wrong. Would it not be support+reply@domain ? Why would chatwoot randomly add a prefix ?

[girish]

I tried the docs at https://docs.cloudron.io/apps/chatwoot/#email-inbox-configuration and they seem to work just fine. I have read your post multiple times by now and unfortunately I don't understand your setup and the question. Maybe you can post some screenshots to help us understand better.

[BrutalBirdie]

@nennogabriel please be 100% sure you did not run into this issue: https://forum.cloudron.io/topic/7763/chatwoot-storage-bloat-bug-with-mail-inbox