Invalid website certificate
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@THI_Staff Can you check the certificate logs as to why the cert of that website is failing to renew?
You can also reach out at support@cloudron.io with the domain name and log file.
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@THI_Staff which version of Cloudron are you on? It's the dropdown on the top right of the Renew certs section. If you click on the various timestamps, it will open a new window showing the logs.
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I've just sent an email with the supporting information to support@cloudron.io
Thank you in advance -
@THI_Staff no worries
For future readers, the error was that the domain was not hosted on GoDaddy
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For future readers, the error was that the domain was not hosted on GoDaddy
Correct; we were hosted on GoDaddy, but created a subdomain for another website, which we moved to another hosting company, we moved the domain there in the process and then forgot to update the Cloudron domain setup to change the provider from GoDaddy to Cloudflare.
Great support by the way, I must say; I work in IT support myself, but web hosting is not my main expertise
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@THI_Staff it's not too uncommon an oversight. I made an internal note for dev. Maybe we can notify Cloudron admins if the Domain API keys are not working anymore. We do this check when adding the domain, but maybe we can do this check periodically. This will also catch API key change etc.