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  3. cloudron wont install. weird log

cloudron wont install. weird log

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installationproxmoxlxckvm
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  • L Offline
    L Offline
    linuxpowerhouse
    wrote on last edited by
    #2

    i also had this on other harwear before and had no issue installing it on proxmox

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    • L Offline
      L Offline
      linuxpowerhouse
      wrote on last edited by
      #3
      This post is deleted!
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      • A Offline
        A Offline
        AartJansen
        wrote on last edited by
        #4

        cloudron doesn't run on LXC, so I don't think proxmox is supported
        https://docs.cloudron.io/installation/

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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #5

          @linuxpowerhouse as @AartJansen suggested Cloudron does not work on LXC but you should be able to maybe use KVM with proxmox to get Cloudron working?

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          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #6

            We need the logs /var/log/cloudron-setup.log to see where it's failing . The screenshots do not show the contents/error in that file.

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            • L Offline
              L Offline
              linuxpowerhouse
              wrote on last edited by
              #7

              okay, ill dowload and upload the logs, this might also be some relevant informantion i was running it on proxmox before, i got a new server so it supported avx, so when i first installed i got a no avx failure and after digging i saw that my cpu does support avx, i recreat the vm and after looking on some forums, i changed the cpu type to host, then it solved my issue insted of the default x86-64-av2 qemu type and then ran into a ipv6 issue and i fixed that, now this lol

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              • L Offline
                L Offline
                linuxpowerhouse
                wrote on last edited by
                #8

                is there a place i can upload the log file to?

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                • nebulonN Offline
                  nebulonN Offline
                  nebulon
                  Staff
                  wrote on last edited by
                  #9

                  you can put it in https://paste.cloudron.io/ for example

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                  • L Offline
                    L Offline
                    linuxpowerhouse
                    wrote on last edited by
                    #10

                    okay i subbmited it https://paste.cloudron.io/rakefowoyo.yaml

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                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #11

                      @linuxpowerhouse thanks for the full logs. It seems it fails when trying to install docker. I suspect some DNS issue.

                      When it fails:

                      host download.docker.com
                      
                      ping download.docker.com
                      

                      Do the above commands work? I suspect neither works. If this is the case, it's a DNS related issue. Given this is a server on the internal network, I think unbound might need some adjustment depending on your internal network.

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                      • girishG girish marked this topic as a question on
                      • L Offline
                        L Offline
                        linuxpowerhouse
                        wrote on last edited by
                        #12

                        so, when do those comands, it says 2(servefail) and same, it fails name resolution.

                        weird enough i had this issue last time and i had to upgrade from 18 bionic and disable ipv6, but i have already disabled ipv6 so i don't know what the issue is.

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                        • L Offline
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                          linuxpowerhouse
                          wrote on last edited by
                          #13

                          Screenshot from 2024-06-20 22-59-01.png

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                          • L Offline
                            L Offline
                            linuxpowerhouse
                            wrote on last edited by
                            #14

                            i remembe getting is issue last time
                            but if recall corectly i can't continue from here. don't i have to do a fresh install? again?

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                            • L Offline
                              L Offline
                              linuxpowerhouse
                              wrote on last edited by
                              #15

                              also when i stype

                              sudoi echo name server 8.8.8.8 | sudo tee /etc/resolve.conf fixes the ping host.docker.com and umbound issue.

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                              • girishG girish

                                @linuxpowerhouse thanks for the full logs. It seems it fails when trying to install docker. I suspect some DNS issue.

                                When it fails:

                                host download.docker.com
                                
                                ping download.docker.com
                                

                                Do the above commands work? I suspect neither works. If this is the case, it's a DNS related issue. Given this is a server on the internal network, I think unbound might need some adjustment depending on your internal network.

                                L Offline
                                L Offline
                                linuxpowerhouse
                                wrote on last edited by
                                #16

                                @girish would i nedd to setup and adjust unbound before running the script? or after? because after i run the script, it tella me i can't run it again.

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                                • girishG Offline
                                  girishG Offline
                                  girish
                                  Staff
                                  wrote on last edited by
                                  #17

                                  @linuxpowerhouse depending on your network setup, you might have to configure unbound to forward requests to your internal DNS . See https://docs.cloudron.io/troubleshooting/#unbound . Once you get the DNS resolution working, you can try cloudron-setup --redo

                                  L 1 Reply Last reply
                                  0
                                  • girishG girish

                                    @linuxpowerhouse depending on your network setup, you might have to configure unbound to forward requests to your internal DNS . See https://docs.cloudron.io/troubleshooting/#unbound . Once you get the DNS resolution working, you can try cloudron-setup --redo

                                    L Offline
                                    L Offline
                                    linuxpowerhouse
                                    wrote on last edited by
                                    #18

                                    @girish thank you so much, this has solved my issue.

                                    i appreciate you all.

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                                    • girishG Offline
                                      girishG Offline
                                      girish
                                      Staff
                                      wrote on last edited by
                                      #19

                                      @linuxpowerhouse no worries, welcome to cloudron 🙂

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                                      • girishG girish has marked this topic as solved on
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