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  3. cloudron wont install. weird log

cloudron wont install. weird log

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installationproxmoxlxckvm
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  • L Offline
    L Offline
    linuxpowerhouse
    wrote on last edited by
    #8

    is there a place i can upload the log file to?

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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #9

      you can put it in https://paste.cloudron.io/ for example

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      1
      • L Offline
        L Offline
        linuxpowerhouse
        wrote on last edited by
        #10

        okay i subbmited it https://paste.cloudron.io/rakefowoyo.yaml

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        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #11

          @linuxpowerhouse thanks for the full logs. It seems it fails when trying to install docker. I suspect some DNS issue.

          When it fails:

          host download.docker.com
          
          ping download.docker.com
          

          Do the above commands work? I suspect neither works. If this is the case, it's a DNS related issue. Given this is a server on the internal network, I think unbound might need some adjustment depending on your internal network.

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          • girishG girish marked this topic as a question on
          • L Offline
            L Offline
            linuxpowerhouse
            wrote on last edited by
            #12

            so, when do those comands, it says 2(servefail) and same, it fails name resolution.

            weird enough i had this issue last time and i had to upgrade from 18 bionic and disable ipv6, but i have already disabled ipv6 so i don't know what the issue is.

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            • L Offline
              L Offline
              linuxpowerhouse
              wrote on last edited by
              #13

              Screenshot from 2024-06-20 22-59-01.png

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              • L Offline
                L Offline
                linuxpowerhouse
                wrote on last edited by
                #14

                i remembe getting is issue last time
                but if recall corectly i can't continue from here. don't i have to do a fresh install? again?

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                • L Offline
                  L Offline
                  linuxpowerhouse
                  wrote on last edited by
                  #15

                  also when i stype

                  sudoi echo name server 8.8.8.8 | sudo tee /etc/resolve.conf fixes the ping host.docker.com and umbound issue.

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                  • girishG girish

                    @linuxpowerhouse thanks for the full logs. It seems it fails when trying to install docker. I suspect some DNS issue.

                    When it fails:

                    host download.docker.com
                    
                    ping download.docker.com
                    

                    Do the above commands work? I suspect neither works. If this is the case, it's a DNS related issue. Given this is a server on the internal network, I think unbound might need some adjustment depending on your internal network.

                    L Offline
                    L Offline
                    linuxpowerhouse
                    wrote on last edited by
                    #16

                    @girish would i nedd to setup and adjust unbound before running the script? or after? because after i run the script, it tella me i can't run it again.

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                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #17

                      @linuxpowerhouse depending on your network setup, you might have to configure unbound to forward requests to your internal DNS . See https://docs.cloudron.io/troubleshooting/#unbound . Once you get the DNS resolution working, you can try cloudron-setup --redo

                      L 1 Reply Last reply
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                      • girishG girish

                        @linuxpowerhouse depending on your network setup, you might have to configure unbound to forward requests to your internal DNS . See https://docs.cloudron.io/troubleshooting/#unbound . Once you get the DNS resolution working, you can try cloudron-setup --redo

                        L Offline
                        L Offline
                        linuxpowerhouse
                        wrote on last edited by
                        #18

                        @girish thank you so much, this has solved my issue.

                        i appreciate you all.

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                        • girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #19

                          @linuxpowerhouse no worries, welcome to cloudron 🙂

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                          • girishG girish has marked this topic as solved on
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