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  3. cloudron wont install. weird log

cloudron wont install. weird log

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installationproxmoxlxckvm
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  • girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #6

    We need the logs /var/log/cloudron-setup.log to see where it's failing . The screenshots do not show the contents/error in that file.

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    • L Offline
      L Offline
      linuxpowerhouse
      wrote on last edited by
      #7

      okay, ill dowload and upload the logs, this might also be some relevant informantion i was running it on proxmox before, i got a new server so it supported avx, so when i first installed i got a no avx failure and after digging i saw that my cpu does support avx, i recreat the vm and after looking on some forums, i changed the cpu type to host, then it solved my issue insted of the default x86-64-av2 qemu type and then ran into a ipv6 issue and i fixed that, now this lol

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      • L Offline
        L Offline
        linuxpowerhouse
        wrote on last edited by
        #8

        is there a place i can upload the log file to?

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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #9

          you can put it in https://paste.cloudron.io/ for example

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          • L Offline
            L Offline
            linuxpowerhouse
            wrote on last edited by
            #10

            okay i subbmited it https://paste.cloudron.io/rakefowoyo.yaml

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            • girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #11

              @linuxpowerhouse thanks for the full logs. It seems it fails when trying to install docker. I suspect some DNS issue.

              When it fails:

              host download.docker.com
              
              ping download.docker.com
              

              Do the above commands work? I suspect neither works. If this is the case, it's a DNS related issue. Given this is a server on the internal network, I think unbound might need some adjustment depending on your internal network.

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              • girishG girish marked this topic as a question on
              • L Offline
                L Offline
                linuxpowerhouse
                wrote on last edited by
                #12

                so, when do those comands, it says 2(servefail) and same, it fails name resolution.

                weird enough i had this issue last time and i had to upgrade from 18 bionic and disable ipv6, but i have already disabled ipv6 so i don't know what the issue is.

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                • L Offline
                  L Offline
                  linuxpowerhouse
                  wrote on last edited by
                  #13

                  Screenshot from 2024-06-20 22-59-01.png

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                  • L Offline
                    L Offline
                    linuxpowerhouse
                    wrote on last edited by
                    #14

                    i remembe getting is issue last time
                    but if recall corectly i can't continue from here. don't i have to do a fresh install? again?

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                    • L Offline
                      L Offline
                      linuxpowerhouse
                      wrote on last edited by
                      #15

                      also when i stype

                      sudoi echo name server 8.8.8.8 | sudo tee /etc/resolve.conf fixes the ping host.docker.com and umbound issue.

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                      • girishG girish

                        @linuxpowerhouse thanks for the full logs. It seems it fails when trying to install docker. I suspect some DNS issue.

                        When it fails:

                        host download.docker.com
                        
                        ping download.docker.com
                        

                        Do the above commands work? I suspect neither works. If this is the case, it's a DNS related issue. Given this is a server on the internal network, I think unbound might need some adjustment depending on your internal network.

                        L Offline
                        L Offline
                        linuxpowerhouse
                        wrote on last edited by
                        #16

                        @girish would i nedd to setup and adjust unbound before running the script? or after? because after i run the script, it tella me i can't run it again.

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                        • girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #17

                          @linuxpowerhouse depending on your network setup, you might have to configure unbound to forward requests to your internal DNS . See https://docs.cloudron.io/troubleshooting/#unbound . Once you get the DNS resolution working, you can try cloudron-setup --redo

                          L 1 Reply Last reply
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                          • girishG girish

                            @linuxpowerhouse depending on your network setup, you might have to configure unbound to forward requests to your internal DNS . See https://docs.cloudron.io/troubleshooting/#unbound . Once you get the DNS resolution working, you can try cloudron-setup --redo

                            L Offline
                            L Offline
                            linuxpowerhouse
                            wrote on last edited by
                            #18

                            @girish thank you so much, this has solved my issue.

                            i appreciate you all.

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                            • girishG Offline
                              girishG Offline
                              girish
                              Staff
                              wrote on last edited by
                              #19

                              @linuxpowerhouse no worries, welcome to cloudron 🙂

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                              • girishG girish has marked this topic as solved on
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