Can't access Cloudron Dashboard from the same network

[necrevistonnezr]

1. I can't access my Cloudron Dashboard (my.domain.com) from the same network, currently.

2. Cloudron runs on a homeserver, If I try to access the dashboard from a device in the same network, it gets timed out. If I turn on a random VPN or switch to the mobile network on a mobile device, I can access it.

3. I moved a lot of stuff on the server yesterday via SFTP.

Is it possible my home network got "banned" or "rate-limited"? If so, how can I check and remedy that?

[girish]

Is this not the classic use case of hairpin routing? If you have another laptop on same network, you can try curl http://<public-ip-my.domain.com> . I am guessing this doesn't show the Cloudron Not Found page.

You can also run cloudron-support --troubleshoot on the server which does above.

[girish]

@necrevistonnezr I found the issue because I also hit the same bug! I guess you are using AdGuard on Cloudron ? AdGuard is now resolving my.domain to internal network because of the changes in 8.0.5 . I am looking into a workaround but as a quick fix, go to Adguard admin -> Filter -> DNS Rewrites . Manually add my.domain.com to the public IP in your DNS. It will work temporarily until your public IP changes . Proper fix coming.

[necrevistonnezr]

Thanks! Yes, I was wondering because I've been using the same setup for years and this was starting after the update...

[necrevistonnezr]

@girish said in Can't access Cloudron Dashboard from the same network:

It will work temporarily until your public IP changes . Proper fix coming.

Thanks, that would be great as I (and many others, I guess) have dynamic IPs

[girish]

@necrevistonnezr yeah , I have a dynamic IP too

[humptydumpty]

I have a dynamic ip too but i never noticed it change.. like ever. Am i just lucky or is it the same for you guys?

[necrevistonnezr]

@humptydumpty Mine changes quite a bit - every 4-5 days (German ISP)

[girish]

Fixed in https://git.cloudron.io/cloudron/box/-/commit/dca9246450579cb21d0eab3ec2c7647dd6f56d89 . Will make a new release 8.0.6

[girish]

@humptydumpty said in Can't access Cloudron Dashboard from the same network:

I have a dynamic ip too but i never noticed it change.. like ever. Am i just lucky or is it the same for you guys?

There is an eventlog entry if you enabled the Dynamic DNS in Cloudron. dyndns.update

[necrevistonnezr]

@girish Thanks.
ONE MAJOR ISSUE STILL PERSISTS : in your screenshot, the box in the middle ("1 selected") is 2-3 pixels lower that the other boxes ("Search" and "Show 20 per page"). IT NEEDS TO BE FIXED, IT DRIVES ME CRAZY!

[necrevistonnezr]

@girish Such fix will fix connectivity with the IMAP server as well, correct? I just realized that I can’t connect to that, either…?

[girish]

@necrevistonnezr ha, I have fought that pixel battle before... and lost. It's do with that multiselect combo not being a real select box but some custom angular component

[girish]

@necrevistonnezr yes, I suspect the DNS resolution is the problem here (since it's going via AdGuard)

[necrevistonnezr]

@girish said in Can't access Cloudron Dashboard from the same network:

@necrevistonnezr ha, I have fought that pixel battle before... and lost.

Thanks for making the effort

[nebulon]

layout fixes for next release:

[necrevistonnezr]

@nebulon

[necrevistonnezr]

@girish said in Can't access Cloudron Dashboard from the same network:

Fixed in https://git.cloudron.io/cloudron/box/-/commit/dca9246450579cb21d0eab3ec2c7647dd6f56d89 . Will make a new release 8.0.6

Update just installed and it works - splendid!

[necrevistonnezr]

Hmmm, I still get email issues from time to time?

[necrevistonnezr]

For me, it still only works after adding the current IP to Adguard.
I don’t think it’s the rest of the setup (homeserver, Fritz!Box 7530 on the 7.9.xx firmware) as this has remained unchanged for years.

FWIW (though after having added the IP to Adguard)

[###@cloudron M]$ sudo cloudron-support --troubleshoot
[sudo] password for ###: 
Vendor: AZW Product: EQ
Linux: 6.8.0-45-generic
Ubuntu: noble 24.04
Processor: Intel(R) N100 x 4
RAM: 16144308KB
Disk: /dev/mapper/ubuntu--vg-ubuntu--lv  203G
[OK]    node version is correct
[OK]    IPv6 is enabled
[OK]    docker is running
[OK]    MySQL is running
[OK]    nginx is running
[OK]    dashboard cert is valid
[OK]    dashboard is reachable via loopback
[OK]    box v8.0.6 is running
[OK]    netplan is good
[OK]    DNS is resolving via systemd-resolved
[OK]    Dashboard is reachable via domain name
[OK]    Domain ckfl.net is valid and has not expired
[OK]    unbound is running
[###@cloudron M]$