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  3. Connection not private - whole Cloudron down

Connection not private - whole Cloudron down

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certificatesmigration
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  • O Offline
    O Offline
    overholt
    wrote on last edited by joseph
    #1

    I recently moved my entire Cloudron and have been working on migrating my old domain to a new one. Here is a link to some issues I had with that:

    https://forum.cloudron.io/topic/12750/moving-entire-cloudron-from-linode-to-digital-ocean?_=1733434654935

    After working on some other priorities and coming back to this, I was no longer able to access the my.olddomain.com Cloudron console. Also, some of my apps are available and others are not. I cannot bypass the security error in the advanced option in my browser either. Here is the error I get:

    Your connection is not private
    Attackers might be trying to steal your information from my.olddomain.com (for example, passwords, messages, or credit cards). Learn more about this warning
    net::ERR_CERT_AUTHORITY_INVALID

    I'm paying for Cloudron and added my new domain to it while keeping the old one on the plan as well, however the old one now says it's the free plan and the new is paid. I need to access my old instance, but I don't know what I need to do to be able to access it. I tried logging in to my Linode and updating the certificate but it says it doesn't recognize the cloudron command. Any help would be greatly appreciated.

    ChatGPT says to try reinstalling the cloudron CLI with this:
    sudo npm install -g cloudron
    But I don't know why it wouldn't be there to begin with. I don't want to mess anything up. The only thing I can think of is my license is not working because of the domain switch, but I should still be able to access the Cloudron control panel.

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    • murgeroM Offline
      murgeroM Offline
      murgero
      App Dev
      wrote on last edited by
      #2

      "net::ERR_CERT_AUTHORITY_INVALID" this error means your client PC has a CA issue, not your cloudron. This is likely cause the cert didn't update after changing the default domain (I assume is what you are doing). Is it working now that it's sat for a minute, it may have renewed that cert.

      --
      https://urgero.org
      ~ Professional Nerd. Freelance Programmer. ~

      O 2 Replies Last reply
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      • J Offline
        J Offline
        joseph
        Staff
        wrote on last edited by
        #3

        @overholt as @murgero said, for some reason the cert didn't update.

        • Use another browser and open my.olddomain.com . If it shows invalid cert , just accept the invalid cert
        • Login to cloudron dashboard
        • Certs -> Renew . There is a log file in the drop down. Check why it's failing. Maybe you changed the DNS API keys? Or maybe some DNS configuration changed.
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        • murgeroM murgero

          "net::ERR_CERT_AUTHORITY_INVALID" this error means your client PC has a CA issue, not your cloudron. This is likely cause the cert didn't update after changing the default domain (I assume is what you are doing). Is it working now that it's sat for a minute, it may have renewed that cert.

          O Offline
          O Offline
          overholt
          wrote on last edited by overholt
          #4
          This post is deleted!
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          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #5

            Cloudron will only respond on https (any http connection will redirect to https) . Sometime the browsers will refuse to even present the page to accept the self-signed certificate, due to HSTS, for this clear your browser history for that domain first.

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            • murgeroM murgero

              "net::ERR_CERT_AUTHORITY_INVALID" this error means your client PC has a CA issue, not your cloudron. This is likely cause the cert didn't update after changing the default domain (I assume is what you are doing). Is it working now that it's sat for a minute, it may have renewed that cert.

              O Offline
              O Offline
              overholt
              wrote on last edited by
              #6

              @murgero said in Connection not private - whole Cloudron down:

              "net::ERR_CERT_AUTHORITY_INVALID" this error means your client PC has a CA issue, not your cloudron. This is likely cause the cert didn't update after changing the default domain (I assume is what you are doing). Is it working now that it's sat for a minute, it may have renewed that cert.

              You said it was a problem on my client computer and so that got me thinking. I completely forgot that I made some changes to my local hosts file for testing. I removed those and it is working again. Your suggestion pointed me in the right direction, so thanks for that!

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              • nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #7

                Glad it worked out in the end 🙂

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                • nebulonN nebulon has marked this topic as solved on
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