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  3. Cannot install Cloudron on Ubuntu 22.04 (DNS Issue)

Cannot install Cloudron on Ubuntu 22.04 (DNS Issue)

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  • A Offline
    A Offline
    adhodgson
    wrote on last edited by
    #8

    Hi.

    I had a similar issue running this on my home lab setup when I was testing out Cloudron before I put it in my VPS. I diagnosed the issue because I was funneling all traffic through my own DNS server and blocking all outbound DNS queries using a firewall. From what I could see the default Ubuntu Unbound setup makes the system act as a recursive DNS server on 127.0.0.1 using root hints and the system's default resolution uses this server. I may be completely off the ball with this but this was what I was seeing back in November.

    Andrew.

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    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #9

      @adhodgson your analysis is correct. Cloudron uses unbound as the DNS server. DNS is resolved recursively from the Cloudron server itself.

      To customize how unbound works, please see https://docs.cloudron.io/networking/#private-dns

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      • X Offline
        X Offline
        xeoncube
        wrote on last edited by
        #10

        @UndergroundGoose have you had any luck at all? I have found that Cloudron will 100% not install on a fresh install of Ubuntu 22.04 LTS, even when one installs the libgdk packages before using the installation script. I have no blocking on DNS or anything else in my env that would be restricting DNS. Anyone have any other suggestions we may be able to try?

        Thanks again!

        jdaviescoatesJ girishG 2 Replies Last reply
        1
        • X xeoncube

          @UndergroundGoose have you had any luck at all? I have found that Cloudron will 100% not install on a fresh install of Ubuntu 22.04 LTS, even when one installs the libgdk packages before using the installation script. I have no blocking on DNS or anything else in my env that would be restricting DNS. Anyone have any other suggestions we may be able to try?

          Thanks again!

          jdaviescoatesJ Offline
          jdaviescoatesJ Offline
          jdaviescoates
          wrote on last edited by
          #11

          @xeoncube said in Cannot install Cloudron on Ubuntu 22.04 (DNS Issue):

          I have found that Cloudron will 100% not install on a fresh install of Ubuntu 22.04 LTS

          I very easily installed it on a fresh Ubuntu 22.04 LTS just yesterday (on Hetzner Cloud), so there must be some issue that is relatively unique to your set-up.

          I use Cloudron with Gandi & Hetzner

          scookeS 1 Reply Last reply
          0
          • X xeoncube

            @UndergroundGoose have you had any luck at all? I have found that Cloudron will 100% not install on a fresh install of Ubuntu 22.04 LTS, even when one installs the libgdk packages before using the installation script. I have no blocking on DNS or anything else in my env that would be restricting DNS. Anyone have any other suggestions we may be able to try?

            Thanks again!

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #12

            @xeoncube if we can access your setup, we can debug this to figure the root cause. Can you write to support@cloudron.io please?

            Cloudron is tested on most VPS providers with Ubuntu 22.04 and Ubuntu 20.04

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            • jdaviescoatesJ jdaviescoates

              @xeoncube said in Cannot install Cloudron on Ubuntu 22.04 (DNS Issue):

              I have found that Cloudron will 100% not install on a fresh install of Ubuntu 22.04 LTS

              I very easily installed it on a fresh Ubuntu 22.04 LTS just yesterday (on Hetzner Cloud), so there must be some issue that is relatively unique to your set-up.

              scookeS Offline
              scookeS Offline
              scooke
              wrote on last edited by
              #13

              @jdaviescoates I also installed incredibly and unbelievably easy on a fresh Ubuntu 22.04 LTS. But I've also used enough different hosts to know that not all them offer the same standard Ubuntu. Clearly @UndergroundGoose signed up with one of those.

              A life lived in fear is a life half-lived

              jdaviescoatesJ 1 Reply Last reply
              1
              • scookeS scooke

                @jdaviescoates I also installed incredibly and unbelievably easy on a fresh Ubuntu 22.04 LTS. But I've also used enough different hosts to know that not all them offer the same standard Ubuntu. Clearly @UndergroundGoose signed up with one of those.

                jdaviescoatesJ Offline
                jdaviescoatesJ Offline
                jdaviescoates
                wrote on last edited by
                #14

                @scooke yeah, eg Netcup who by default install Debian and their standard Ubunutu image is a useless (for Cloudron) minimised version of Ubuntu. On Netcup you have to attach their DVD of full Ubuntu and then use their VNC client to install it. It's a pain. And their VPS servers don't support AVX either, so I had to stop using them anyway. /end Netcup rant

                I use Cloudron with Gandi & Hetzner

                imc67I 1 Reply Last reply
                0
                • jdaviescoatesJ jdaviescoates

                  @scooke yeah, eg Netcup who by default install Debian and their standard Ubunutu image is a useless (for Cloudron) minimised version of Ubuntu. On Netcup you have to attach their DVD of full Ubuntu and then use their VNC client to install it. It's a pain. And their VPS servers don't support AVX either, so I had to stop using them anyway. /end Netcup rant

                  imc67I Online
                  imc67I Online
                  imc67
                  translator
                  wrote on last edited by
                  #15

                  @jdaviescoates said in Cannot install Cloudron on Ubuntu 22.04 (DNS Issue):

                  their standard Ubunutu image is a useless (for Cloudron) minimised version of Ubuntu. On Netcup you have to attach their DVD of full Ubuntu and then use their VNC client to install it. It's a pain. And their VPS servers don't support AVX either

                  I recently installed on a NetCup RS Ubuntu minimal and with Cloudron (and Netdata 😉 ) and had no single issue! Also AVX and AVX2 is supported!

                  Keep an eye on https://www.netcup-sonderangebote.de this week they had a nice offer:

                  RS 1000 G9.5 SE RG23
                  ab 9,89 Euro / Monat
                    
                  Stückzahl begrenzt
                  Verfügbar in Wien & Nürnberg
                  4 dedizierte Kerne
                  8 GB DDR4 RAM
                  320 GB SSD
                  AMD EPYC™ 7702
                  

                  or

                  RS 4000 G9.5 SE RG23
                  ab 31,88 Euro / Monat
                    
                  Stückzahl begrenzt
                  Verfügbar in Wien & Nürnberg
                  10 dedizierte Kerne
                  32 GB DDR4 RAM
                  2 TB SSD
                  AMD EPYC™ 7702
                  
                  jdaviescoatesJ 1 Reply Last reply
                  0
                  • X Offline
                    X Offline
                    xeoncube
                    wrote on last edited by
                    #16

                    @scooke Agreed, on a Linode server, Cloudron installs and deploys like a dream, fantastic stuff! As you said earlier (which i should have heeded) many of the cloud providers offer images that work very well and are super easy. However, I am trying to install this on my own server in my co-lo. My bad for not specifying that earlier.

                    @jdaviescoates I will give the full DVD a shot next, thanks!!

                    1 Reply Last reply
                    1
                    • imc67I imc67

                      @jdaviescoates said in Cannot install Cloudron on Ubuntu 22.04 (DNS Issue):

                      their standard Ubunutu image is a useless (for Cloudron) minimised version of Ubuntu. On Netcup you have to attach their DVD of full Ubuntu and then use their VNC client to install it. It's a pain. And their VPS servers don't support AVX either

                      I recently installed on a NetCup RS Ubuntu minimal and with Cloudron (and Netdata 😉 ) and had no single issue! Also AVX and AVX2 is supported!

                      Keep an eye on https://www.netcup-sonderangebote.de this week they had a nice offer:

                      RS 1000 G9.5 SE RG23
                      ab 9,89 Euro / Monat
                        
                      Stückzahl begrenzt
                      Verfügbar in Wien & Nürnberg
                      4 dedizierte Kerne
                      8 GB DDR4 RAM
                      320 GB SSD
                      AMD EPYC™ 7702
                      

                      or

                      RS 4000 G9.5 SE RG23
                      ab 31,88 Euro / Monat
                        
                      Stückzahl begrenzt
                      Verfügbar in Wien & Nürnberg
                      10 dedizierte Kerne
                      32 GB DDR4 RAM
                      2 TB SSD
                      AMD EPYC™ 7702
                      
                      jdaviescoatesJ Offline
                      jdaviescoatesJ Offline
                      jdaviescoates
                      wrote on last edited by
                      #17

                      @imc67 said in Cannot install Cloudron on Ubuntu 22.04 (DNS Issue):

                      I recently installed on a NetCup RS Ubuntu minimal and with Cloudron (and Netdata 😉 ) and had no single issue! Also AVX and AVX2 is supported!

                      Yeah, fair point, their more expensive RS (Root Server, as they call them, although they aren't dedicated but virtualised) product line works fine (I was on one until I upgraded to a dedicated server at Hetzner)

                      It's the cheaper vServer (VPS) product range which are currently useless for Cloudron.

                      I use Cloudron with Gandi & Hetzner

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