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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. DocuSeal
  3. Unable to upload PDF

Unable to upload PDF

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  • robiR Offline
    robiR Offline
    robi
    wrote on last edited by
    #2

    which action are you using? each is different..
    how many have you tried?

    Conscious tech

    chetbakerC 1 Reply Last reply
    0
    • robiR robi

      which action are you using? each is different..
      how many have you tried?

      chetbakerC Offline
      chetbakerC Offline
      chetbaker
      wrote on last edited by chetbaker
      #3

      @robi 2035ab58-6e17-45b5-849b-02446b321e6a-CleanShot 2023-11-16 at 16.50.46.gif

      1 Reply Last reply
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      • robiR Offline
        robiR Offline
        robi
        wrote on last edited by robi
        #4

        I just installed it on the demo server and it uploads a PDF just fine.

        Try it there.

        Otherwise a reinstall on your server might be a good idea.

        Conscious tech

        1 Reply Last reply
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        • chetbakerC Offline
          chetbakerC Offline
          chetbaker
          wrote on last edited by
          #5

          it seems it just happen with the PDF I need to be there and not with others!

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          • robiR Offline
            robiR Offline
            robi
            wrote on last edited by
            #6

            Is it really a PDF? or a .zip of one?

            Try the Sterling PDF tools to convert it and go from there.

            Conscious tech

            1 Reply Last reply
            0
            • chetbakerC Offline
              chetbakerC Offline
              chetbaker
              wrote on last edited by
              #7

              it's a PDF. I just convert it to a couple of JPG pages and it worked

              1 Reply Last reply
              1
              • robiR Offline
                robiR Offline
                robi
                wrote on last edited by
                #8

                Cool, then you can mark this topic as a question & solved.

                Conscious tech

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                • chetbakerC Offline
                  chetbakerC Offline
                  chetbaker
                  wrote on last edited by
                  #9

                  still is not solved in strict sense, because I don't know why some PDFs works and some other don't.

                  robiR 1 Reply Last reply
                  0
                  • chetbakerC chetbaker

                    still is not solved in strict sense, because I don't know why some PDFs works and some other don't.

                    robiR Offline
                    robiR Offline
                    robi
                    wrote on last edited by
                    #10

                    @chetbaker that's more of a question for the upstream developers then or whatever you use to generate the PDFs that don't seem to be recognized as PDFs.

                    The upload of PDFs works just fine and is not related to Cloudron.

                    Conscious tech

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                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #11

                      Yes, please report it upstream with the pdf.

                      1 Reply Last reply
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                      • D Offline
                        D Offline
                        docuseal
                        wrote on last edited by
                        #12

                        @chetbaker @girish it has been fixed in the upstream repo

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                        • chetbakerC Offline
                          chetbakerC Offline
                          chetbaker
                          wrote on last edited by
                          #13

                          @docuseal this is great, thanks!

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