Jellyfin Error

[Ropyro]

Hi Everyone --

I doubt this is specifically a Jellyfin issue, but I'll put it here anyway.

I got Jellyfin up and running a couple of days ago, and it was working great until yesterday when I installed the Open Subtitles plugin. After installing the plugin, I could no longer access Jellyfin. I uninstalled the plugin. Still no access. I rolled back to the backup from the previous day. Nothing. I restarted the server. Still nothing. This morning, I decided to uninstall Jellyfin and it wouldn't let me -- permission denied because my IP isn't on the whitelist. It was then that I noticed that my ISP changed my IP in the middle of this. They haven't changed it in years, so I never took steps to mitigate the risk of it happening. My bad. Lesson learned. Anyway, I fixed the DNS stuff, but now Jellyfin seems permanently stuck in an Error state telling me the new IP isn't whitelisted. I can't restore from backup, I can't uninstall it, nothing. Any idea how I can fix this? I'm prefer not to uninstall, but will do whatever it takes to move forward.

Thanks!

[scooke]

You should be able to deal with this from within the app dashboard on your Cloudron. Take a look.

[girish]

Usually the IP whitelist error comes from namecheap DNS not allowing API calls. Is your Cloudron Server IP whitelisted in namecheap ?

[Ropyro]

Thanks for the replies. It was exactly that -- needed to whitelist the new IP in the DNS settings on name.com. The holidays kept me from really thinking this through.