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  3. Cannot upload GCP service account key to restore app

Cannot upload GCP service account key to restore app

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  • F Offline
    F Offline
    Fairy
    wrote on last edited by girish
    #1

    Hello all,

    I am experiencing some issues with restoring a specific backup of an app (RocketChat) through GCP. The service account key (JSON file) cannot be uploaded.

    When I'm inside the RocketChat configuration page (in the "Backups" section) and attempt to import an external backup using GCP, the file input field for the Service Account Key does not seem to respond. The field does not update itself with the JSON file name or any text whatsoever, and no errors appear in the console or through a popup message.

    What is odd is that the configuration of the backup strategy worked perfectly fine. I could set the GCP bucket and import the service account key file. Everything went well, and all apps and Cloudron configurations were created in the specified bucket.

    I am currently running Cloudron v.7.6.2 inside a VM.

    PS: Restoring the content of the app is necessary due to an "error: invalid environment block" that showed up in the VM.

    girishG 1 Reply Last reply
    1
    • F Fairy

      Hello all,

      I am experiencing some issues with restoring a specific backup of an app (RocketChat) through GCP. The service account key (JSON file) cannot be uploaded.

      When I'm inside the RocketChat configuration page (in the "Backups" section) and attempt to import an external backup using GCP, the file input field for the Service Account Key does not seem to respond. The field does not update itself with the JSON file name or any text whatsoever, and no errors appear in the console or through a popup message.

      What is odd is that the configuration of the backup strategy worked perfectly fine. I could set the GCP bucket and import the service account key file. Everything went well, and all apps and Cloudron configurations were created in the specified bucket.

      I am currently running Cloudron v.7.6.2 inside a VM.

      PS: Restoring the content of the app is necessary due to an "error: invalid environment block" that showed up in the VM.

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @Fairy this could be a bug in our Import UI, let me test and get back.

      As a workaround till we fix:

      • Download the backup from GCP directly
      • Upload it to somewhere in your server , say at /tmp
      • Then, in import UI, choose Filesystem and give /tmp/app_xxx.tar.gz
      1 Reply Last reply
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      • girishG girish marked this topic as a question on
      • V Offline
        V Offline
        Valexico
        wrote on last edited by
        #3

        Hi @girish
        Any news on this matter. I had the same issue yesterday and had to use your workaround to restore a backup

        However, if this is an import UI issue, that means it is maybe also impossible to set up a new GCP backup ?
        Could you adress this issue ?

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        • J Online
          J Online
          joseph
          Staff
          wrote on last edited by
          #4

          @Valexico Investigating this now and will report back here

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          • J Online
            J Online
            joseph
            Staff
            wrote on last edited by
            #5

            @Valexico I can reproduce it. The UI seems disabled despite uploading json key.

            For Cloudron 9, the whole UI has changed. It's rewritten in vuejs. Checking there

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            • J joseph has marked this topic as solved on
            • J Online
              J Online
              joseph
              Staff
              wrote on last edited by
              #6

              This is fixed in the new UI for Cloudron 9

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