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  1. Cloudron Forum
  2. FreeScout
  3. Quick question: How long are the sessions?

Quick question: How long are the sessions?

Scheduled Pinned Locked Moved Solved FreeScout
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  • luckowL Offline
    luckowL Offline
    luckow
    translator
    wrote on last edited by
    #1

    I have several Freescout installations. My feeling is: after 3 hours of inactivity my session is terminated by the software. I have heard of other instances where there is no session timeout. Am I missing something? Is there a configuration for this topic?
    I use Freescout with the LDAP module.

    Pronouns: he/him | Primary language: German

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    0
    • luckowL Offline
      luckowL Offline
      luckow
      translator
      wrote on last edited by
      #6

      haha. Shame on me. I never saw that there was a checkbox 🙂

      image.png

      Pronouns: he/him | Primary language: German

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      • imc67I Offline
        imc67I Offline
        imc67
        translator
        wrote on last edited by
        #2

        I added FS as a WebApp on my iPhone, once logged in and for more than a year already still logged in. Maybe your browser is deleting cookies?

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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #3

          I also checked our instance, which basically never automatically logs out and couldn't find any custom settings for this in the configs.

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          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #4

            My browser and mobile do not log me out as well.

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            0
            • luckowL Offline
              luckowL Offline
              luckow
              translator
              wrote on last edited by luckow
              #5

              Can you check which cookies are stored? I have two on my instances:

              • laravel_session
              • XSRF-TOKEN

              Interesting part in the laravel_session cookie is:

              • Last Accessed:"Fri, 12 Jan 2024 14:22:44 GMT"
              • Expires / Max-Age:"Fri, 12 Jan 2024 16:22:54 GMT"

              Instead of what felt like three hours, the session will probably end after two hours.

              Pronouns: he/him | Primary language: German

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              • luckowL Offline
                luckowL Offline
                luckow
                translator
                wrote on last edited by
                #6

                haha. Shame on me. I never saw that there was a checkbox 🙂

                image.png

                Pronouns: he/him | Primary language: German

                1 Reply Last reply
                0
                • luckowL luckow has marked this topic as solved on
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