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  3. ERROR : "You are seeing this page because the DNS record of 74.48.163.80 is set to this server's IP but Cloudron has no app configured for this domain"

ERROR : "You are seeing this page because the DNS record of 74.48.163.80 is set to this server's IP but Cloudron has no app configured for this domain"

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    poisonbrain
    wrote on last edited by girish
    #1

    Does anybody know why this happens ? or how to get around it ?

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    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by girish
      #2

      @poisonbrain I guess you navigated by IP in your browser ? Once you have installed and setup Cloudron, you cannot access by IP address and only by domain name.

      The error message is... cryptic 🙂 Generally, people set a wildcard DNS entry . Like *.domain.com points to the server's IP. Then, when someone navigates to random.domain.com, then they see this page and it will say You are seeing this page because the DNS record of random.domain.com is set to this server's IP but Cloudron has no app configured for this domain .

      The above page is "reused" for when a user navigates by IP address and random.domain.com gets replaced with the IP address. Not ideal...

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        I have changed the error message now to this:

        image.png

        murgeroM 1 Reply Last reply
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        • girishG girish marked this topic as a question on
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          poisonbrain
          wrote on last edited by
          #4

          Man thank you very much for your assistance!

          I now get a different error when navigating from a domain
          my domain for cloudron is this https://my.poisonbrainbeats.com/
          and it reads the common error:

          "This site can’t be reached my.poisonbrainbeats.com’s server IP address could not be found.
          Try:

          Checking the connection
          Checking the proxy, firewall, and DNS configuration
          Running Windows Network Diagnostics "

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          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #5

            @poisonbrain there is no DNS entry. Did you switch to Cloudflare but not move the DNS records?

            $ host my.poisonbrainbeats.com
            Host my.poisonbrainbeats.com not found: 3(NXDOMAIN)
            
            
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            • girishG girish has marked this topic as solved on
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              poisonbrain
              wrote on last edited by poisonbrain
              #6

              probably it's that yeah
              still haven't found a way to solve this

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              • girishG girish

                I have changed the error message now to this:

                image.png

                murgeroM Offline
                murgeroM Offline
                murgero
                App Dev
                wrote on last edited by
                #7

                @girish The old error makes sense for when the DNS record exists but the app isn't finished installing, it should only show this new message when the host the browser sends to cloudron is the IP and not just a general message

                --
                https://urgero.org
                ~ Professional Nerd. Freelance Programmer. ~

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                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #8

                  @murgero right, my earlier message wasn't clear. The new message is shown when navigating by IP. The old message will be displayed when navigating by domain.

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                  • P Offline
                    P Offline
                    poisonbrain
                    wrote on last edited by
                    #9

                    I still get the same error . Could it be because I upgraded my packages through an SSH console and now cloudron doesn't work good ?
                    and In any case do you possibly know a way out ?
                    any help would be deeply appreciated!

                    Basically I f I don't solve this I can't set an unsubscribe link to my email campaigns

                    girishG 1 Reply Last reply
                    0
                    • P poisonbrain

                      I still get the same error . Could it be because I upgraded my packages through an SSH console and now cloudron doesn't work good ?
                      and In any case do you possibly know a way out ?
                      any help would be deeply appreciated!

                      Basically I f I don't solve this I can't set an unsubscribe link to my email campaigns

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #10

                      @poisonbrain the second error is not from Cloudron. It's some DNS issue. Your domain is still not found...

                      $ host my.poisonbrainbeats.com
                      Host my.poisonbrainbeats.com not found: 3(NXDOMAIN)
                      
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                      • P Offline
                        P Offline
                        poisonbrain
                        wrote on last edited by
                        #11

                        does my.poisonbrainbeats.com needs to point to my IP adress to solve this ?
                        like create a new DNS Record Type A for that ?
                        or another DNS Record ?

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                        • P Offline
                          P Offline
                          poisonbrain
                          wrote on last edited by poisonbrain
                          #12

                          There it is !
                          it worked! Created a Type A DNS record for my.poisonbrainbeats.com needs to point to my IP address [IPV4]
                          DId the same for a Type AAAA DNS record for my.poisonbrainbeats.com that points to my IPV6 address.

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