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  3. Searching emails by email address doesn't work :(

Searching emails by email address doesn't work :(

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  • girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #9

    Note that if you had just enabled solr before you searched, it can take a while for solr to complete indexing all your existing emails.

    jdaviescoatesJ 1 Reply Last reply
    0
    • girishG girish

      @jdaviescoates right, it's set for indexing words of max of 20 letters. Didn't occur to me email addresses will be single words... Let me see if this can be bumped and what the implications are.

      necrevistonnezrN Offline
      necrevistonnezrN Offline
      necrevistonnezr
      wrote on last edited by necrevistonnezr
      #10

      @girish said in Searching emails by email address doesn't work 😞:

      @jdaviescoates right, it's set for indexing words of max of 20 letters.

      😨 😨
      Does that mean words with over 20 characters are not found? If so, I did not know that and relied on the index - i.e. assumed I didn’t have an email if the (index based) search does not yield results! This would be very bad.

      Please remove such limits (if possible) as e.g. the German language has many words over 20 characters.
      If you keep limits, we need to communicate them clearly in the docs AND in the UI, I think.

      1 Reply Last reply
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      • girishG girish

        Note that if you had just enabled solr before you searched, it can take a while for solr to complete indexing all your existing emails.

        jdaviescoatesJ Offline
        jdaviescoatesJ Offline
        jdaviescoates
        wrote on last edited by
        #11

        @girish said in Searching emails by email address doesn't work 😞:

        Note that if you had just enabled solr before you searched, it can take a while for solr to complete indexing all your existing emails.

        I've had it enabled since we've had Solr on Cloudron, so that's not the problem.

        I use Cloudron with Gandi & Hetzner

        1 Reply Last reply
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        • girishG girish

          @jdaviescoates strange.. So, I can't reproduce this. Tried with some really long words. The EdgeNGramFilterFactory max setting is for the size of the prefixes and not for search length. So, that size is actually fine.

          image.png

          jdaviescoatesJ Offline
          jdaviescoatesJ Offline
          jdaviescoates
          wrote on last edited by
          #12

          @girish said in Searching emails by email address doesn't work 😞:

          Tried with some really long words.

          I thought "OK, but you're searching for body text in an email, I'm search for the senders email address".

          But I just tested sending myself an email with admin@sustianablebridport.com in the body and mine fails to find that too. It still only finds it if I search either for:

          text=admin@sustainablebridport.

          Again, if I have anything after the . it doesn't find it

          But

          text=josef@open.com

          Works

          I use Cloudron with Gandi & Hetzner

          jdaviescoatesJ 1 Reply Last reply
          0
          • jdaviescoatesJ jdaviescoates

            @girish said in Searching emails by email address doesn't work 😞:

            Tried with some really long words.

            I thought "OK, but you're searching for body text in an email, I'm search for the senders email address".

            But I just tested sending myself an email with admin@sustianablebridport.com in the body and mine fails to find that too. It still only finds it if I search either for:

            text=admin@sustainablebridport.

            Again, if I have anything after the . it doesn't find it

            But

            text=josef@open.com

            Works

            jdaviescoatesJ Offline
            jdaviescoatesJ Offline
            jdaviescoates
            wrote on last edited by
            #13

            @jdaviescoates said in Searching emails by email address doesn't work 😞:

            text=admin@sustainablebridport.

            Again, if I have anything after the . it doesn't find it

            This works on a newer install of Cloudron, so perhaps I need to migrate my older install as per https://docs.cloudron.io/guides/mailbox-sharing/#background ?

            I use Cloudron with Gandi & Hetzner

            jdaviescoatesJ 1 Reply Last reply
            0
            • jdaviescoatesJ jdaviescoates

              @jdaviescoates said in Searching emails by email address doesn't work 😞:

              text=admin@sustainablebridport.

              Again, if I have anything after the . it doesn't find it

              This works on a newer install of Cloudron, so perhaps I need to migrate my older install as per https://docs.cloudron.io/guides/mailbox-sharing/#background ?

              jdaviescoatesJ Offline
              jdaviescoatesJ Offline
              jdaviescoates
              wrote on last edited by
              #14

              @jdaviescoates said in Searching emails by email address doesn't work 😞:

              @jdaviescoates said in Searching emails by email address doesn't work 😞:

              text=admin@sustainablebridport.

              Again, if I have anything after the . it doesn't find it

              This works on a newer install of Cloudron, so perhaps I need to migrate my older install as per https://docs.cloudron.io/guides/mailbox-sharing/#background ?

              Nope, it's not that.

              I just checked my /home/yellowtent/boxdata/mail/dovecot/config.ini and I've already got:

              namespace_separator=/
              

              I use Cloudron with Gandi & Hetzner

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              • jdaviescoatesJ Offline
                jdaviescoatesJ Offline
                jdaviescoates
                wrote on last edited by jdaviescoates
                #15

                I thought perhaps the difference with a newer server where it works might be that I don't have Solr enabled on that... and so I tried disabling Solr... but a few moments later it re-enables itself!

                I use Cloudron with Gandi & Hetzner

                1 Reply Last reply
                0
                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #16

                  @jdaviescoates I think the setting issue is fixed with https://git.cloudron.io/cloudron/box/-/commit/1afa2e87ec93881ebcd1f79d83d4477467b40770 . After changing the setting, manually restart the mail container (from services view) as a workaround. Fix is in the next release.

                  jdaviescoatesJ 1 Reply Last reply
                  1
                  • girishG girish

                    @jdaviescoates I think the setting issue is fixed with https://git.cloudron.io/cloudron/box/-/commit/1afa2e87ec93881ebcd1f79d83d4477467b40770 . After changing the setting, manually restart the mail container (from services view) as a workaround. Fix is in the next release.

                    jdaviescoatesJ Offline
                    jdaviescoatesJ Offline
                    jdaviescoates
                    wrote on last edited by
                    #17

                    @girish said in Searching emails by email address doesn't work 😞:

                    Fix is in the next release.

                    Presumably this is the fix to Solr re-starting itself?

                    Cool, thanks. I've try again once the updated has been rolled out.

                    Still unsure/ unclear if/ why Solr would effect this simple matter of searching by email address though?

                    I use Cloudron with Gandi & Hetzner

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                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #18

                      The fix is for solr showing the incorrect status. Let's re-test once the update is out.

                      1 Reply Last reply
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