Cannot upgrade to Premium

[Klaus]

I have an existing Cloudron installation on the free plan and would like to upgrade to Premium.

When I click on the "Upgrade to Premium" link on the dashboard, however, I get into an endless loop of logging in. When I set up a login and then login, I just get back to the login window after login. This happens in multiple browsers.

What could be the reason? A bug in Cloudron?

[girish]

@Klaus that's not good... When you say "logging in", is it trying to login to your Cloudron dashboard or do https://console.cloudron.io ?

You can also login directly at https://console.cloudron.io and subscribe.

[Klaus]

@girish said in Cannot upgrade to Premium:

@Klaus that's not good... When you say "logging in", is it trying to login to your Cloudron dashboard or do https://console.cloudron.io ?

You can also login directly at https://console.cloudron.io and subscribe.

But how do I add my particular existing server? On the Cloudron console, I only see the option to set up a new Cloudron, not add an existing one.

When I click on "Upgrade to premium" in my existing Cloudron installation, I get a link of the form:

https://console.cloudron.io/#/login?returnTo=/#/subscription_setup/3a...

where the 3a... part is presumably an ID for my cloudron installation.

When I login using the window there, I very briefly get a page "Setup your subscription" but after a split second I am redirected back to the login screen with the URL written above.

[girish]

@Klaus In theory, your existing Cloudron should already be listed there. If you go to Appstore view (on Cloudron dashboard), does it list all the apps? I wonder if DNS or something is not working on your server. If you can see the apps, can you drop us a mail at support@cloudron.io and we can check what is going on.

[Klaus]

Thanks @girish , I've sent an email to the address you provided. I can see all the apps.