PRT4 Record keeps failing

[nebulon]

Certainly not the normal case. We need lots more information and possibly logs to assess the situation. Do you see any errors in the unbound logs, have you manually adjusted some unbound configs or anything around the DNS resolving on this instance?

[skeats]

Can I get the locations of the unbound logs and the config again?

[skeats]

@nebulon

[nebulon]

You can get the unbound logs via the cloudron dashboard services view and have you seen https://docs.cloudron.io/networking/#unbound already?

[skeats]

2025-06-13T13:50:40+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T14:17:54+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T14:47:51+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T15:10:51+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T15:22:49+00:00 cloudron unbound[5840]: [5840:0] info: failed to prime trust anchor -- could not fetch DNSKEY rrset . DNSKEY IN
2025-06-13T15:44:49+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T16:17:52+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T16:47:51+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T17:43:33+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T18:17:52+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T18:47:51+00:00 cloudron unbound[5840]: [5840:0] info: generate keytag query _ta-4f66. NULL IN
-- Boot 2d867c0dde664a7e9d66bc2643977b03 --
2025-06-13T18:59:46+00:00 cloudron systemd[1]: Starting unbound.service - Unbound DNS Resolver...

2025-06-13T18:59:46+00:00 cloudron unbound[1139]: [1139:0] notice: init module 1: validator
2025-06-13T18:59:46+00:00 cloudron unbound[1139]: [1139:0] notice: init module 2: iterator
2025-06-13T18:59:46+00:00 cloudron unbound[1139]: [1139:0] info: start of service (unbound 1.19.2).
2025-06-13T18:59:46+00:00 cloudron systemd[1]: Started unbound.service - Unbound DNS Resolver.
2025-06-13T18:59:51+00:00 cloudron unbound[1139]: [1139:0] info: generate keytag query _ta-4f66. NULL IN
-- Boot b2dadc371f7f43ee942b554c9fb98825 --
2025-06-13T19:03:47+00:00 cloudron systemd[1]: Starting unbound.service - Unbound DNS Resolver...
2025-06-13T19:03:48+00:00 cloudron unbound[1204]: [1204:0] notice: init module 0: subnetcache
2025-06-13T19:03:48+00:00 cloudron unbound[1204]: [1204:0] notice: init module 1: validator
2025-06-13T19:03:48+00:00 cloudron unbound[1204]: [1204:0] notice: init module 2: iterator
2025-06-13T19:03:48+00:00 cloudron unbound[1204]: [1204:0] info: start of service (unbound 1.19.2).
2025-06-13T19:03:48+00:00 cloudron systemd[1]: Started unbound.service - Unbound DNS Resolver.
2025-06-13T19:03:54+00:00 cloudron unbound[1204]: [1204:0] info: generate keytag query _ta-4f66. NULL IN
2025-06-13T19:30:16+00:00 cloudron unbound[1204]: [1204:0] info: generate keytag query _ta-4f66. NULL IN

[skeats]

@nebulon, yes i have looked into the document link and that is what I have done and still nothing

[skeats]

It looks like when I go into services that Unbound is constantly booting and will not fully boot

[skeats]

I did check and unbound anchor is installed

[james]

Was this resolved @skeats ?

[skeats]

@james I could not get it working at all, so I switched to use Sendgrid instead since we have an account and that is working fine. The issue is that I am using Cloudron as a VM inside of Truenas Community 25.04.1 and it is Truenas causing the issue and I would have to make some major changes and I don't want to affect the File Server side by doing this.