Wordpress - Unable to restore from backup

[jamie.mckenzie]

We have automated backups set for a wordpress based app. When going to restore from previous backup it is stuck downloading at 65% and eventually fails. This is the same for all backups that we have attempted to restore.

The site is relatively small with only a few pages so should be quick to restore unless it is stuck on revision history.

Cloudron Platform Version: v8.3.2 (Ubuntu 24.04.1 LTS)

Aug 13 14:08:24 box:tasks update 224210: {"percent":65,"message":"Download finished 2025-08-02-030000-568/app_www.mydomain.com_v2.17.0/data/public/wp-content/cache/object/2c4/b66/2c4b66af51f6bbb5523eaafe9b942980.php to /home/yellowtent/appsdata/06df01a9-cd4b-4cf9-afee-70ecd6af8cf1/data/public/wp-content/cache/object/2c4/b66/2c4b66af51f6bbb5523eaafe9b942980.php"}
Aug 13 14:08:24 box:tasks update 224210: {"percent":65,"message":"Downloading 2025-08-02-030000-568/app_www.mydomain.com_v2.17.0/data/public/wp-content/cache/object/2cf/942/2cf942416979a050d212553200ef4cfe.php to /home/yellowtent/appsdata/06df01a9-cd4b-4cf9-afee-70ecd6af8cf1/data/public/wp-content/cache/object/2cf/942/2cf942416979a050d212553200ef4cfe.php"}
Aug 13 14:08:24 box:tasks update 224210: {"percent":65,"message":"Download finished 2025-08-02-030000-568/app_www.mydomain.com_v2.17.0/data/public/wp-content/cache/object/2c5/d5e/2c5d5e5256cbba611ffadc80b390b891.php to /home/yellowtent/appsdata/06df01a9-cd4b-4cf9-afee-70ecd6af8cf1/data/public/wp-content/cache/object/2c5/d5e/2c5d5e5256cbba611ffadc80b390b891.php"}
Aug 13 14:08:24 box:tasks update 224210: {"percent":65,"message":"Downloading 2025-08-02-030000-568/app_www.mydomain.com_v2.17.0/data/public/wp-content/cache/object/2d2/4eb/2d24eb9b7ffe5d17f00d621f36f30a46.php to /home/yellowtent/appsdata/06df01a9-cd4b-4cf9-afee-70ecd6af8cf1/data/public/wp-content/cache/object/2d2/4eb/2d24eb9b7ffe5d17f00d621f36f30a46.php"}
Aug 13 14:08:45 box:tasks update 224210: {"percent":65,"message":"Download finished 2025-08-02-030000-568/app_www.mydomain.com_v2.17.0/data/public/wp-content/cache/object/2c9/cab/2c9cab8a604e25c79e2d765226e37e00.php to /home/yellowtent/appsdata/06df01a9-cd4b-4cf9-afee-70ecd6af8cf1/data/public/wp-content/cache/object/2c9/cab/2c9cab8a604e25c79e2d765226e37e00.php"}
Aug 13 14:08:45 box:tasks update 224210: {"percent":65,"message":"Downloading 2025-08-02-030000-568/app_www.mydomain.com_v2.17.0/data/public/wp-content/cache/object/2d5/a40/2d5a40d1017cd71b24c8bfb5f1dfa1d5.php to /home/yellowtent/appsdata/06df01a9-cd4b-4cf9-afee-70ecd6af8cf1/data/public/wp-content/cache/object/2d5/a40/2d5a40d1017cd71b24c8bfb5f1dfa1d5.php"}
Aug 13 14:09:04 box:tasks update 224210: {"percent":65,"message":"Download finished 2025-08-02-030000-568/app_www.mydomain.com_v2.17.0/data/public/wp-content/cache/object/2c7/4ad/2c74ad07f82cecb2b0524606592d1dbb.php to /home/yellowtent/appsdata/06df01a9-cd4b-4cf9-afee-70ecd6af8cf1/data/public/wp-content/cache/object/2c7/4ad/2c74ad07f82cecb2b0524606592d1dbb.php"}
Aug 13 14:09:04 box:tasks update 224210: {"percent":65,"message":"Downloading 2025-08-02-030000-568/app_www.mydomain.com_v2.17.0/data/public/wp-content/cache/object/2d5/b85/2d5b8590744ab055fe7b4fbbea6681fa.php to /home/yellowtent/appsdata/06df01a9-cd4b-4cf9-afee-70ecd6af8cf1/data/public/wp-content/cache/object/2d5/b85/2d5b8590744ab055fe7b4fbbea6681fa.php"}

[p44]

@jamie.mckenzie Hi and welcome on this forum. It seems that log does not have any error...

So, I had similar problem on a low RAM VPS... could you try to increase RAM on VPS and also to allocate more RAM to Cloudron Wordpress App?

Let us know.

[joseph]

We will need a more complete logfile @jamie.mckenzie . Have you tried cloning that backup?