Cloudron 9.0.8 Backup to site sshfs rsync hetzner storagebox

[luckow]

I regocnized on two instances a `BoxError: SSH connection error: ssh exited with code 255 signal null". Manual backup trigger result: same error.

[luckow]

re-saving the backup config solved the problem.

[girish]

There was a regression around sshfs in 9.0.8 . 9.0.9 has the fix .

[SansGuidon]

I came here after facing this issue for the first time
I first rebooted and retried.
Then I found this thread, I saved the config, remount the storage, re-entered the private ssh key each time on each screen just in case.
It seems to have solved the issue

fortunately there is the forum, otherwise it's easy to panic

I got no email for backup failed error, is that expected? @girish I have backup failed "enabled" in the notification settings

[luckow]

@girish

Mmh? Cloudron version 9.0.10

Nov 18 03:02:22 Exiting with code 0
Nov 18 03:02:22 BoxError: SSH connection error: ssh exited with code 255 signal null
Nov 18 03:02:22 at runBackupUpload (/home/yellowtent/box/src/backuptask.js:204:15)
Nov 18 03:02:22 at process.processTicksAndRejections (node:internal/process/task_queues:105:5)
Nov 18 03:02:22 at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:370:34)
Nov 18 03:02:22 at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:393:26)

[imc67]

@girish same issue here, totally unexpected and unannounced 1of 3 Cloudrons updated itself to 9.0.11 last night and the first backup at 8:00h failed with same errors.

Opening the config and safe it (and remount) solved it.

Compared to previous backups it's really slow, before 2 minutes for complete backup, now at 30% after 30 minutes. Hope this gets better 🤨

[avatar1024]

Same here when upgrading from 8.3.2 to Cloudron 9.0.12. Remounting storage solves it, but still not optimal as a default behaviour.

[archos]

I have the same issue after updating Cloudron.

I had to re-attach the backup storage and new backups are working, but:

the older backups are physically present on the StorageBox,

I can see them in each app’s backup list,

but they do not appear under Backup Sites,

and trying to restore them results in an

Task error
Retry a failed installation, configuration, update, restore, or backup task.
An error occurred during the restore operation: External Error: Error loading fsmetadata.json:ENOENT: no such file or directory, open '/home/yellowtent/appsdata/bebc848c-f9a9-41f9-aeb1-b1d8bf200d73/fsmetadata.json'