Customize Group Full Name to use in Mail

[vk182]

Hello,

We are using a Cloudron group mailbox to allow multiple users to log in and process emails from a shared inbox.

Our main issue is that there appears to be no way to set or change a human-readable “Full Name” (display name) for a group mailbox. As a result, outgoing emails from the group mailbox always show the group name (e.g. group.name) as the sender. Since Cloudron enforces a restricted format for group names, this makes it impossible to define a proper display name such as a real team or company name.

Is there a supported way to define a display name for group mailboxes that is independent of the group identifier?

Additionally, we noticed the following behaviour with SOGo:
When a group is created (e.g. first.group.name) and the mailbox is opened in SOGo, this name is stored in the SOGo identity. If the group is later renamed in Cloudron (e.g. to first.group.name.v2), the identity name in SOGo is not updated accordingly.

Is this expected behaviour, and is there a recommended way to keep SOGo identities in sync with renamed Cloudron groups?

Thank you.

[james]

Hello @vk182

@vk182 said in Customize Group Full Name to use in Mail:

Additionally, we noticed the following behaviour with SOGo:
When a group is created (e.g. first.group.name ) and the mailbox is opened in SOGo, this name is stored in the SOGo identity. If the group is later renamed in Cloudron (e.g. to first.group.name.v2), the identity name in SOGo is not updated accordingly.

This is @sogo default behaviour. SOGo creates the profile on first login and does not update it.

@vk182 said in Customize Group Full Name to use in Mail:

Our main issue is that there appears to be no way to set or change a human-readable “Full Name” (display name) for a group mailbox. As a result, outgoing emails from the group mailbox always show the group name (e.g. group.name ) as the sender. Since Cloudron enforces a restricted format for group names, this makes it impossible to define a proper display name such as a real team or company name.

This is a SOGo setting named SOGoMailCustomFromEnabled which is default set to NO.
See: https://www.sogo.nu/files/docs/SOGoInstallationGuide.html
You can edit your /app/data/sogo.conf and set SOGoMailCustomFromEnabled to YES.
Then you can edit the IMAP profile and set a custom Full Name.