sed: can't read dashboard/my.mozysswamp.com.conf: No such file or directory

[Nozy]

Hi All

looks like I found a bug maybe ( with all service down )
server is my.mozysswamp.com try to move it to https://my.4the1thathavefallen.com/ us the move domain in the UI

look list was done BUT lost access not sure so run the support files still on my.mozysswamp.com
and look in the folder and the my.mozysswamp.com.conf is lost 100% can't see it in the backup ( that can be access on the server from )
/mnt/cloudronbackup

server ssh access you can get to from bbs.mozysswamp.org port 3232 (sorry bbs is using 22 )

( did this in the shell cloudron-support --enable-remote-support)

after this I will be moving it 1 more time to my.enigmacloud.com
so we can test it after the fix if you like.

root@cloudron:/home/yellowtent/box/dashboard# cloudron-support --troubleshoot
Vendor: Microsoft Corporation Product: Virtual Machine
Linux: 5.4.0-216-generic
Ubuntu: focal 20.04
Execution environment: microsoft
Processor: Intel(R) Xeon(R) CPU E5-2650 v2 @ 2.60GHz x 16
RAM: 26044984KB
Disk: /dev/sda2        64G
[OK]    node version is correct
[OK]    IPv6 is enabled in kernel. No public IPv6 address
[OK]    docker is running
[OK]    docker version is correct
[OK]    MySQL is running
[OK]    netplan is good
[OK]    DNS is resolving via systemd-resolved
[OK]    unbound is running
[OK]    nginx is running
sed: can't read /home/yellowtent/platformdata/nginx/applications/dashboard/my.mozysswamp.com.conf: No such file or directory
Can't open  for reading, No such file or directory
140077408437568:error:02001002:system library:fopen:No such file or directory:../crypto/bio/bss_file.c:69:fopen('','r')
140077408437568:error:2006D080:BIO routines:BIO_new_file:no such file:../crypto/bio/bss_file.c:76:
unable to load certificate
[FAIL]  Certificate has expired. Certificate expired at 
        Please check /home/yellowtent/platformdata/logs/tasks/14824.log for last cert renewal logs
        Common issues include expiry of domain's API key OR incoming http port 80 not being open

log I had just after the move

Mar 01 20:56:43 "url": "http://my.4the1thathavefallen.com/.well-known/acme-challenge/ipXkzadF5u4yTMlO9vyXvkR7pw6-TJz1qWY3eeI9FoU",
Mar 01 20:56:43 "hostname": "my.4the1thathavefallen.com",
Mar 01 20:56:43 "port": "80",
Mar 01 20:56:43 "addressesResolved": [
Mar 01 20:56:43 "121.200.29.194"
Mar 01 20:56:43 ],
Mar 01 20:56:43 "addressUsed": "121.200.29.194"
Mar 01 20:56:43 }
Mar 01 20:56:43 ]
Mar 01 20:56:43 }"
Mar 01 20:56:43 box:cert/acme2 cleanupChallenge: http: true
Mar 01 20:56:43 box:cert/acme2 cleanupHttpChallenge: unlinking /home/yellowtent/platformdata/acme/ipXkzadF5u4yTMlO9vyXvkR7pw6-TJz1qWY3eeI9FoU
Mar 01 20:56:43 box:cert/acme2 ensureKey: generating new key for my.4the1thathavefallen.com
Mar 01 20:56:43 box:shell acme2: openssl ecparam -genkey -name secp256r1
Mar 01 20:56:43 box:shell acme2: openssl req -new -key /tmp/acme-Uq0LZq/key -outform PEM -subj /CN=my.4the1thathavefallen.com -config /tmp/acme-Uq0LZq/openssl.conf
Mar 01 20:56:43 box:cert/acme2 createCsr: csr file created for my.4the1thathavefallen.com
Mar 01 20:56:43 box:shell acme2: openssl req -inform pem -outform der
Mar 01 20:56:43 box:cert/acme2 signCertificate: sending sign request to https://acme-v02.api.letsencrypt.org/acme/finalize/140607040/485695138502
Mar 01 20:56:43 box:cert/acme2 sendSignedRequest: using nonce E1g8ClBFBXexBJlhzBrX45w4eyt0Zz6yYdlj1Fj9gU2Jl90-sZA for url https://acme-v02.api.letsencrypt.org/acme/finalize/140607040/485695138502
Mar 01 20:56:46 box:cert/acme2 waitForOrder: https://acme-v02.api.letsencrypt.org/acme/order/140607040/485695138502
Mar 01 20:56:46 box:cert/acme2 waitForOrder: getting status
Mar 01 20:56:46 box:cert/acme2 sendSignedRequest: using nonce E1g8ClBFCDMW05cl9bxd8IPFNxjPwwaNsTwWna5izvyPZJxIA7k for url https://acme-v02.api.letsencrypt.org/acme/order/140607040/485695138502
Mar 01 20:56:47 box:cert/acme2 waitForOrder: status is "valid {"status":"valid","expires":"2026-03-08T09:56:20Z","identifiers":[{"type":"dns","value":"my.4the1thathavefallen.com"}],"authorizations":["https://acme-v02.api.letsencrypt.org/acme/authz/140607040/666275666882"],"finalize":"https://acme-v02.api.letsencrypt.org/acme/finalize/140607040/485695138502","certificate":"https://acme-v02.api.letsencrypt.org/acme/cert/0551c38f6ae9dcede42ce6aec41500106f98"}
Mar 01 20:56:47 box:cert/acme2 downloadCertificate: downloading certificate of my.4the1thathavefallen.com
Mar 01 20:56:47 box:cert/acme2 sendSignedRequest: using nonce E1g8ClBFqMoRumtVo955C75QYYsabBdj2gQC4tIMFrEt9iJS46E for url https://acme-v02.api.letsencrypt.org/acme/cert/0551c38f6ae9dcede42ce6aec41500106f98
Mar 01 20:56:47 box:cert/acme2 getCertificate: acme flow completed for my.4the1thathavefallen.com
Mar 01 20:56:47 box:reverseproxy ensureCertificate: error: null
Mar 01 20:56:47 box:tasks setCompleted - 14840: {"result":null,"error":null,"percent":100}
Mar 01 20:56:47 box:tasks updating task 14840 with: {"completed":true,"result":null,"error":null,"percent":100}
Mar 01 20:56:47 box:taskworker Task took 952.354 seconds
Mar 01 20:56:47 Exiting with code 0

[james]

Hello @nozy

Can you please share the content of the following folder:

ls -lah /etc/nginx/applications/dashboard/

and also the output of the following commands:

grep -rin 'my.mozysswamp.com' /etc/nginx/
grep -rin '4the1thathavefallen.com' /etc/nginx/

[Nozy]

@james Hi James looks like both are gone happy to go back to the my.mozysswamp.com ( just can't see it in the backup ) all 3 domains have the my.XXX setup to the right address

[Nozy]

@james app is ok form what I can see dashboard has 0 files.

[james]

Hello @nozy

Note: Ubuntu: focal 20.04 when this is resolved you should upgrade to Ubuntu 22 or better 24.
See: https://docs.cloudron.io/guides/upgrade-ubuntu-22 and https://docs.cloudron.io/guides/upgrade-ubuntu-24

---

Please tail the following log file:

tail -f /home/yellowtent/platformdata/logs/box.log

While tailing this logfile, in another shell session, restart the box service.

systemctl restart box.service

If any errors or other warning appear, please report them here.
Also, did you already try to reboot the server once?

[Nozy]

@james
looks like it is up .... its book in for this weekend in for this weekend to full upgrade just thinking if it time to move from hyper V to Promox...

yep that why I move it over to the temp domains for the upgrade if I had to roll back.

looks like the config is back

started it looks ok to me

[joseph]

@Nozy said:

and look in the folder and the my.mozysswamp.com.conf is lost 100% can't see it in the backup ( that can be access on the server from )

This is expected. nginx configs are not backed up. They are generated on the fly based on the app's configuration (which is in the database).

[Nozy]

@joseph thanks would be be smart for me to have a backup going to move it soon thing have a backup of the /etc maybe smart just for a rollback for the dashbord.

Nozy

[Nozy]

will was sure I got a way to easy ....

ssl site are down for what I can see
renew the SSl key at @ 115% love code it does fight back

now all the SSL site are down

all look good till you login to one get SSL error

[joseph]

@Nozy I can take a look since you have given support access.

[joseph]

@nozy the db connections are simply hanging for some reason.

[joseph]

@nozy I had to restart docker since there was a problem with the docker network IPv6 connectivity. Now the apps seem to work.