Openid-configuration url timeout
-
There are multiple restart here:
Apr 17 15:24:56 v2202511123714403001 nginx[95120]: 2026/04/17 15:24:56 [error] 95120#95120: *20887 connect() failed (111: Connection refused) while connecting to upstream, client: 82.64.140.175, server: my.mydomain.fr, request: "GET /api/v1/apps?access_token=t3-AwZD9PcPP8maoMtd-M9NsXkI920wppSYuXzK6qfc HTTP/2.0", upstream: "http://127.0.0.1:3000/api/v1/apps?access_token=t3-AwZD9PcPP8maoMtd-M9NsXkI920wppSYuXzK6qfc", host: "my.mydomain.fr", referrer: "https://my.mydomain.fr/" Apr 17 15:24:56 v2202511123714403001 nginx[95120]: 2026/04/17 15:24:56 [error] 95120#95120: *20887 connect() failed (111: Connection refused) while connecting to upstream, client: 82.64.140.175, server: my.mydomain.fr, request: "GET /api/v1/cloudron/status HTTP/2.0", upstream: "http://127.0.0.1:3000/api/v1/cloudron/status", host: "my.mydomain.fr", referrer: "https://my.mydomain.fr/" Apr 17 15:26:37 v2202511123714403001 nginx[97591]: 2026/04/17 15:26:37 [error] 97591#97591: *21376 connect() failed (111: Connection refused) while connecting to upstream, client: 82.64.140.175, server: my.mydomain.fr, request: "GET /api/v1/apps?access_token=t3-AwZD9PcPP8maoMtd-M9NsXkI920wppSYuXzK6qfc HTTP/2.0", upstream: "http://127.0.0.1:3000/api/v1/apps?access_token=t3-AwZD9PcPP8maoMtd-M9NsXkI920wppSYuXzK6qfc", host: "my.mydomain.fr", referrer: "https://my.mydomain.fr/" Apr 17 15:26:37 v2202511123714403001 nginx[97591]: 2026/04/17 15:26:37 [error] 97591#97591: *21376 connect() failed (111: Connection refused) while connecting to upstream, client: 82.64.140.175, server: my.mydomain.fr, request: "GET /api/v1/cloudron/status HTTP/2.0", upstream: "http://127.0.0.1:3000/api/v1/cloudron/status", host: "my.mydomain.fr", referrer: "https://my.mydomain.fr/" -
Hello @tlem4
I don't think I will be able to assist here much further.
Please write a mail to support@cloudron.io and enable remote-support on your server. -
J james referenced this topic
-
I was able to look at the logs, and I can see those occasional timeouts, but there is nothing further to match this to anything related as far as I can tell. Unless there is some temporary occasional network routing issue where we end up with timeouts, all I can think of that the system might be under heavy load in brief moments (below 1min) causing such a timeout.
-
Hi @nebulon ,
Thanks for investigation, but I'm sorry i don't think it's the explanation.
On friday we were able to reproduce the behavior just by going to the "/.well-known/openid-configuration" from our browsers but also from the server itself with wget, excluding any external network issue.
Your troubleshooting report tool also report same issue with some other path, the openid path is only the best one to see the issue.
The explanation of occasional timeouts is probably because the server has not many users and many apps do not require re-login or other path that has issue.Finally, even if heavy load is the explanation, we do not change our habits, so were does it come from ? How to avoid that ? All the server load statistics are very good, and i made some test few minutes ago the url just always timeout even locally with wget.
edit:
# wget http://127.0.0.1/is timeouting too -
J james referenced this topic
-
G girish has marked this topic as solved
-
T TLeM4 has marked this topic as solved
-
Hi @girish
Thanks for the fix, /.well-known/openid-configuration is now working well.However, troubleshooting tool still report some random issue (ran 4 times, worked only the first time):
# cloudron-support --troubleshoot Vendor: netcup Product: KVM Server Linux: 6.8.0-110-generic Ubuntu: noble 24.04 Execution environment: kvm Processor: AMD EPYC 9645 96-Core Processor BIOS pc-i440fx-9.2 CPU @ 2.0GHz x 10 RAM: 24602244KB Disk: /dev/vda3 789G [OK] node version is correct [OK] IPv6 is enabled and public IPv6 address is working [OK] docker is running [OK] docker version is correct [OK] MySQL is running [OK] netplan is good [OK] DNS is resolving via systemd-resolved [OK] unbound is running [OK] nginx is running [OK] dashboard cert is valid [FAIL] Could not load dashboard website with loopback check
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login