Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


  1. Home
  2. Support
  3. DNS status tool reports null on all records

DNS status tool reports null on all records

  • yusf

    a06034a0-2381-4014-ac43-de12187eb78e-bild.png

    Since some recent update, all DNS records are reported [not set] (or null if viewed in Notifications view) even though they present. The Expected value suggested in my case is also not the right one (main domain instead of selected domain).

    I use one domain with automatic DNS provision (Digital Ocean) and one with manual, same problem on both.

    0
  • yusf

    Adding to this, records aren't added properly when installing new apps:

    c8353496-d6e2-4c81-9cfe-6ac559f07a8a-bild.png

    0
  • M

    I do not have this issue on the latest public stable version. Can you please provide some logs?

    0
  • girish
    Staff

    I would check the following:

    1. Is unbound running? You will find this in the Services view.
    2. Maybe the DNS API keys are invalid/expired?
    3. Any chance outbound UDP requests are blocked? (for DNS)

    As @murgero said, can you see the app logs when it's waiting for DNS.

    0
  • yusf

    Alright.unbound is not running, log below.

    Jan 01 00:00:00 Logs begin at Tue 2020-01-21 12:12:03 UTC. --
Jan 23 18:37:50 my.domain.tld systemd[1]: Started Unbound DNS Resolver.
Jan 23 18:37:51 my.domain.tld unbound[1320]: [1320:0] notice: init module 0: validator
Jan 23 18:37:51 my.domain.tld unbound[1320]: [1320:0] error: failed to read /var/lib/unbound/root.key
Jan 23 18:37:51 my.domain.tld unbound[1320]: [1320:0] error: error reading auto-trust-anchor-file: /var/lib/unbound/root.key
Jan 23 18:37:51 my.domain.tld unbound[1320]: [1320:0] error: validator: error in trustanchors config
Jan 23 18:37:51 my.domain.tld unbound[1320]: [1320:0] error: validator: could not apply configuration settings.
Jan 23 18:37:51 my.domain.tld unbound[1320]: [1320:0] error: module init for module validator failed
Jan 23 18:37:51 my.domain.tld unbound[1320]: [1320:0] fatal error: failed to setup modules
Jan 23 18:37:51 my.domain.tld systemd[1]: unbound.service: Main process exited, code=exited, status=1/FAILURE
Jan 23 18:37:51 my.domain.tld systemd[1]: unbound.service: Unit entered failed state.
Jan 23 18:37:51 my.domain.tld systemd[1]: unbound.service: Failed with result 'exit-code'.
Jan 23 18:37:51 my.domain.tld systemd[1]: unbound.service: Service hold-off time over, scheduling restart.
Jan 23 18:37:51 my.domain.tld systemd[1]: Stopped Unbound DNS Resolver.
Jan 23 18:37:51 my.domain.tld systemd[1]: Started Unbound DNS Resolver.
Jan 23 18:37:51 my.domain.tld systemd[1]: unbound.service: Main process exited, code=exited, status=1/FAILURE
Jan 23 18:37:51 my.domain.tld systemd[1]: unbound.service: Unit entered failed state.
Jan 23 18:37:51 my.domain.tld systemd[1]: unbound.service: Failed with result 'exit-code'.
Jan 23 18:37:51 my.domain.tld systemd[1]: unbound.service: Service hold-off time over, scheduling restart.
Jan 23 18:37:51 my.domain.tld systemd[1]: Stopped Unbound DNS Resolver.
Jan 23 18:37:51 my.domain.tld systemd[1]: Started Unbound DNS Resolver.
Jan 23 18:37:51 my.domain.tld unbound[1503]: [1503:0] notice: init module 0: validator
Jan 23 18:37:51 my.domain.tld unbound[1503]: [1503:0] error: failed to read /var/lib/unbound/root.key
Jan 23 18:37:51 my.domain.tld unbound[1503]: [1503:0] error: error reading auto-trust-anchor-file: /var/lib/unbound/root.key
Jan 23 18:37:51 my.domain.tld unbound[1503]: [1503:0] error: validator: error in trustanchors config
Jan 23 18:37:51 my.domain.tld unbound[1503]: [1503:0] error: validator: could not apply configuration settings.
Jan 23 18:37:51 my.domain.tld unbound[1503]: [1503:0] error: module init for module validator failed
Jan 23 18:37:51 my.domain.tld unbound[1503]: [1503:0] fatal error: failed to setup modules
Jan 23 18:37:51 my.domain.tld systemd[1]: unbound.service: Main process exited, code=exited, status=1/FAILURE
Jan 23 18:37:51 my.domain.tld systemd[1]: unbound.service: Unit entered failed state.
Jan 23 18:37:51 my.domain.tld systemd[1]: unbound.service: Failed with result 'exit-code'.
Jan 23 18:37:52 my.domain.tld systemd[1]: unbound.service: Service hold-off time over, scheduling restart.
Jan 23 18:37:52 my.domain.tld systemd[1]: Stopped Unbound DNS Resolver.
Jan 23 18:37:52 my.domain.tld systemd[1]: Started Unbound DNS Resolver.
Jan 23 18:37:52 my.domain.tld unbound[1525]: [1525:0] notice: init module 0: validator
Jan 23 18:37:52 my.domain.tld unbound[1525]: [1525:0] error: failed to read /var/lib/unbound/root.key
Jan 23 18:37:52 my.domain.tld unbound[1525]: [1525:0] error: error reading auto-trust-anchor-file: /var/lib/unbound/root.key
Jan 23 18:37:52 my.domain.tld unbound[1525]: [1525:0] error: validator: error in trustanchors config
Jan 23 18:37:52 my.domain.tld unbound[1525]: [1525:0] error: validator: could not apply configuration settings.
Jan 23 18:37:52 my.domain.tld unbound[1525]: [1525:0] error: module init for module validator failed
Jan 23 18:37:52 my.domain.tld unbound[1525]: [1525:0] fatal error: failed to setup modules
Jan 23 18:37:52 my.domain.tld systemd[1]: unbound.service: Main process exited, code=exited, status=1/FAILURE
Jan 23 18:37:52 my.domain.tld systemd[1]: unbound.service: Unit entered failed state.
Jan 23 18:37:52 my.domain.tld systemd[1]: unbound.service: Failed with result 'exit-code'.
Jan 23 18:37:52 my.domain.tld systemd[1]: unbound.service: Service hold-off time over, scheduling restart.
Jan 23 18:37:52 my.domain.tld systemd[1]: Stopped Unbound DNS Resolver.
Jan 23 18:37:52 my.domain.tld systemd[1]: Started Unbound DNS Resolver.
Jan 23 18:37:52 my.domain.tld unbound[1548]: [1548:0] notice: init module 0: validator
Jan 23 18:37:52 my.domain.tld unbound[1548]: [1548:0] error: failed to read /var/lib/unbound/root.key
Jan 23 18:37:52 my.domain.tld unbound[1548]: [1548:0] error: error reading auto-trust-anchor-file: /var/lib/unbound/root.key
Jan 23 18:37:52 my.domain.tld unbound[1548]: [1548:0] error: validator: error in trustanchors config
Jan 23 18:37:52 my.domain.tld unbound[1548]: [1548:0] error: validator: could not apply configuration settings.
Jan 23 18:37:52 my.domain.tld unbound[1548]: [1548:0] error: module init for module validator failed
Jan 23 18:37:52 my.domain.tld unbound[1548]: [1548:0] fatal error: failed to setup modules
Jan 23 18:37:52 my.domain.tld systemd[1]: unbound.service: Main process exited, code=exited, status=1/FAILURE
Jan 23 18:37:52 my.domain.tld systemd[1]: unbound.service: Unit entered failed state.
Jan 23 18:37:52 my.domain.tld systemd[1]: unbound.service: Failed with result 'exit-code'.
Jan 23 18:37:52 my.domain.tld systemd[1]: unbound.service: Service hold-off time over, scheduling restart.
Jan 23 18:37:52 my.domain.tld systemd[1]: Stopped Unbound DNS Resolver.
Jan 23 18:37:52 my.domain.tld systemd[1]: unbound.service: Start request repeated too quickly.
Jan 23 18:37:52 my.domain.tld systemd[1]: Failed to start Unbound DNS Resolver.
Jan 23 18:37:52 my.domain.tld systemd[1]: unbound.service: Unit entered failed state.
Jan 23 18:37:52 my.domain.tld systemd[1]: unbound.service: Failed with result 'start-limit-hit'.
    0
  • girish
    Staff

    @yusf I guess you ran out of disk space at some point. See https://cloudron.io/documentation/troubleshooting/#unbound for how to fix it.

    0 yusf 1 Reply
  • yusf

    @girish Your guess is entirely correct. 😊 I'll try it out.

    Edit: Worked. Yay 🎉

    3
Log in to reply