E-Mail Server Error

[Trankery]

What do the red dots here mean?
It looks like all emails are having errors.

https://gyazo.com/010c0514cb2076ce99541f9a9fdb7294

[girish]

@Trankery The red dots mean there is something not right with the setup. If you click on them, it should take you the Status tab of the domain. Do you see any errors there?

[Trankery]

@girish Except the missing PTR there isn’t anything abnormal.

[girish]

@Trankery That's the reason why it's saying something is not right. Are you able to fix the PTR record?

[Trankery]

No, our ISP at the Datacenter site is not able to do that without paying a fee.

[Trankery]

Is it required? Email works just fine without it.

[girish]

@Trankery Generally, it's good practice to set it up. See this post on the importance of PTR records. As you said, it's not required per-se and if email is working fine, maybe you can ignore the warning for now. Currently, we don't have a mechanism to "ignore" such warnings in the Cloudron UI.

[Trankery]

@girish Okay. Would be nice to see in the future! E.g. "Ignore PTR".