Cloudron install failed :(

[jdaviescoates]

Help! I just bought a brand new VPS server from Hetzner and then ran the 3 commands to install Cloudron, but it failed

root@ubuntu-8gb-hel1-1:~# wget https://cloudron.io/cloudron-setup
--2020-04-03 15:15:50--  https://cloudron.io/cloudron-setup
Resolving cloudron.io (cloudron.io)... 2600:9000:20a5:3c00:6:5fea:d280:93a1, 2600:9000:20a5:5e00:6:5fea:d280:93a1, 2600:9000:20a5:6600:6:5fea:d280:93a1, ...
Connecting to cloudron.io (cloudron.io)|2600:9000:20a5:3c00:6:5fea:d280:93a1|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 9013 (8.8K) [binary/octet-stream]
Saving to: ‘cloudron-setup’

cloudron-setup                        100%[=======================================================================>]   8.80K  --.-KB/s    in 0s      

2020-04-03 15:15:51 (99.1 MB/s) - ‘cloudron-setup’ saved [9013/9013]

root@ubuntu-8gb-hel1-1:~# chmod +x ./cloudron-setup
root@ubuntu-8gb-hel1-1:~# ./cloudron-setup --provider hetzner

##############################################
         Cloudron Setup (latest)
##############################################

 Follow setup logs in a second terminal with:
 $ tail -f /var/log/cloudron-setup.log

 Join us at https://forum.cloudron.io for any questions.

=> Installing software-properties-common
=> Ensure required apt sources
=> Updating apt and installing script dependencies
=> Checking version
=> Downloading version 5.1.0 ...
=> Installing base dependencies and downloading docker images (this takes some time) ...
=> Installing version 5.1.0 (this takes some time) ...
Failed to install cloudron. See /var/log/cloudron-setup.log for details

[nebulon]

We are about to push a patch release for this, we got a couple of those today.
Until the patch release is out please run apt-get install -y libcurl3-gnutls on the server and then re-run the cloudron-setup script

[jdaviescoates]

@nebulon thanks! That worked

[minhbaop]

Hi,
I have error the same with upcloud :

Follow setup logs in a second terminal with:
 $ tail -f /var/log/cloudron-setup.log

 Join us at https://forum.cloudron.io for any questions.

=> Installing software-properties-common
=> Ensure required apt sources
=> Updating apt and installing script dependencies
=> Checking version
=> Downloading version 5.1.1 ...
=> Installing base dependencies and downloading docker images (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details
root@ncloud-1cpu-1gb-sg-sin1:~#

Please help me how to fix it.
Thanks

[scooke]

@minhbaop What do you get running uname -a

[nebulon]

@minhbaop can you see the file at /var/log/cloudron-setup.log for more detail on the actual error?

[minhbaop]

Choose 1-4 [1]: 2
/var/log~tup.log   [BM--] 42 L:[6069+20 6089/6090] *(501635/501642b)   10 [*][X]
node-v10.18.1-linux-x64/lib/node_modules/npm/scripts/dev-dep-update
node-v10.18.1-linux-x64/lib/node_modules/npm/scripts/release.sh
node-v10.18.1-linux-x64/lib/node_modules/npm/scripts/install.sh
node-v10.18.1-linux-x64/lib/node_modules/npm/scripts/update-authors.sh
node-v10.18.1-linux-x64/lib/node_modules/npm/scripts/gen-dev-ignores.js
node-v10.18.1-linux-x64/lib/node_modules/npm/scripts/changelog.js
node-v10.18.1-linux-x64/lib/node_modules/npm/scripts/maketest
node-v10.18.1-linux-x64/lib/node_modules/npm/scripts/publish-tag.js
node-v10.18.1-linux-x64/lib/node_modules/npm/scripts/dep-update
node-v10.18.1-linux-x64/lib/node_modules/npm/scripts/clean-old.sh
node-v10.18.1-linux-x64/lib/node_modules/npm/scripts/docs-build.js
node-v10.18.1-linux-x64/lib/node_modules/npm/README.md
node-v10.18.1-linux-x64/lib/node_modules/npm/AUTHORS
node-v10.18.1-linux-x64/LICENSE
node-v10.18.1-linux-x64/bin/
node-v10.18.1-linux-x64/bin/node

gzip: stdin: unexpected end of file
tar: Unexpected EOF in archive
tar: Unexpected EOF in archive
tar: Error is not recoverable: exiting now

[minhbaop]

@scooke said in Cloudron install failed :

@minhbaop What do you get running uname -a

root@ubuntu-2vcpu-2gb-01:~# uname -a
Linux ubuntu-2vcpu-2gb-01 4.15.0-46-generic #49-Ubuntu SMP Wed Feb 6 09:33:07 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

[nebulon]

That seems to be a temporary failure about the nodejs release tarball not being fully downloaded. Can you just rerun the cloudron-setup script again?

[scooke]

@minhbaop @nebulon above is on the right track. I have had installation issues before because I was using a system using OpenVZ, not KVM. If you had OpenVZ then 4.15.0-46-generic would look more like 2.6.*-. I just thought I'd try this, you never know.

[nebulon]

actually it seems nodejs.org is having some issues currently, I also just had one download failing. So maybe retry in some time.

[leahcim37]

@nebulon This does not work it says its already installed and it stil fails out of 75 times i got it to install once i dont undeerstand

[girish]

@leahcim37 are there any errors in /var/log/cloudron-setup.log ? When you say it installed but it failed, what do you mean?