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    Cloudron Pricing and Licensing Help

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    • JaceBarnett
      JaceBarnett last edited by girish

      I understand that with the free tier I am limited to 2 apps. I also understand that with premium, I can have unlimited apps. But none of the plans address a server count. So I am assuming (but really hoping to be wrong about this) that Premium is unlimited applications but for a single server. And that if I wanted multiple servers/instances/droplets/etc (based on server hosting), I would need a separate premium cloudron account for each server I maintain. Is that correct?

      I'd prefer it if you tell me, "No," but I suppose only if that's true. 😉

      fbartels 1 Reply Last reply Reply Quote 1
      • fbartels
        fbartels App Dev @JaceBarnett last edited by

        Hi @JaceBarnett,

        yes I think that matches the statements made on the forum in the past. A subscription is always "bound" to the server its running on. When migrating it will move, but it cannot be active on more than one server at the same time.

        D 1 Reply Last reply Reply Quote 3
        • nebulon
          nebulon Staff last edited by

          Just to clarify as well, the assumption is correct. A subscription is for one server.

          1 Reply Last reply Reply Quote 4
          • JaceBarnett
            JaceBarnett last edited by

            Thanks for the confirmation. The pricing page isn't super clear, but that's what I was thinking. Unfortunately, I don't think I can justify the expense then as I tend to generally only run an app or two per server, because I want maximum resource allocation for each app.

            Although, now that I'm saying that, I'm wondering... can a person have multiple free cloudron accounts, or is that a violation of the TOS. I didn't really think about it until I was saying that I couldn't justify the expense, but then as I was typing I realized since I only run 1 or 2 apps per server, free might work perfectly assuming I am allowed more than one.

            P girish 2 Replies Last reply Reply Quote 0
            • P
              p44 @JaceBarnett last edited by

              Should be useful to use a single license on multiple servers. This for a good load balancing or separate/isolate personal app from public apps/other apps.

              1 Reply Last reply Reply Quote 2
              • girish
                girish Staff @JaceBarnett last edited by

                @JaceBarnett You don't need multiple accounts, you can have a single account and in that single account you can have as many free servers as you want. You won't be violating our license. I think your situation is uncommon amongst our existing user base who want to maximize the number of apps on a server (to cut down server costs). The only 'catch' is that you are limited to the features and support of the free plan. If that works for you, please go ahead, it's not a problem.

                @p44 Yes, we are working on something for this for the next release - https://forum.cloudron.io/topic/2760/what-s-coming-in-6-0 (the unified dashboard bullet point). I will have more details in the coming weeks.

                P JaceBarnett 2 Replies Last reply Reply Quote 5
                • P
                  p44 @girish last edited by

                  @girish Thank's a lot, really curious to see new improvements 🙂

                  1 Reply Last reply Reply Quote 2
                  • JaceBarnett
                    JaceBarnett @girish last edited by

                    @girish most excellent!

                    1 Reply Last reply Reply Quote 2
                    • D
                      drsum1 @fbartels last edited by

                      @fbartels Is the cost on a "per Cloudron deployed” basis?

                      I was trying to start a second Cloudron on my annual subscription to use the product and found this to be the case as well.

                      Pricing is per instance of cloudron deployed.

                      Unfortunately that seems rather obfuscated from their payment page. Given how cool these folks seem to be when following the community, it seems that not being straightforward about the cost upfront, is beneath this company. IMHO.

                      nebulon 1 Reply Last reply Reply Quote 0
                      • nebulon
                        nebulon Staff @drsum1 last edited by

                        @drsum1 that was certainly not our intention to obfuscate some pricing detail. You are right, the subscription is per Cloudron instance (and thus server). Do you have an idea how we could have made that clear for you? Are you referring to https://www.cloudron.io/pricing.html ?

                        D 1 Reply Last reply Reply Quote 1
                        • D
                          drsum1 @nebulon last edited by

                          @nebulon Thanks for the rapid response.

                          I was disappointed to learn this after paying - not that I would have changed my mind, but my expectations weren't met. I would just suggest on the payment page you make it clear that the cost is per instance, not for unlimited instances.

                          Not sure of your business model, but perhap a pricing range that allows deployment of 2 - 5, or > 5 and charge more for these various plans.

                          Thanks again for your great support.
                          Jon

                          jdaviescoates scooke 2 Replies Last reply Reply Quote 2
                          • jdaviescoates
                            jdaviescoates @drsum1 last edited by jdaviescoates

                            @drsum1 said in Cloudron Pricing and Licensing Help:

                            I would just suggest on the payment page you make it clear that the cost is per instance,

                            +1 - couldn't hurt to make that explicit on the pricing page.

                            I'd also add something about how it doesn't include any hosting (as people often assume it does) and that Cloudron needs to be installed on a VPS or home server.

                            1 Reply Last reply Reply Quote 2
                            • scooke
                              scooke @drsum1 last edited by

                              @drsum1 This has made me very curious. Could you share other services which do allow for more than one instance/more than one installation? I took a look at the pricing page and sure, it doesn't specifically say that the price is for one paid Cloudron instance on one server... but I'm curious what precedents could have led you to even think that more than one VPS could be possible. And if so, I'd be curious to check out whatever other services you've used that do price like that.

                              I'm just thinking digitally here, but most fonts, Wordpress themes and plugins (and other paid themes and plugins), etc. are for one installation/project. Paid graphics, audio, various media can be used however many times in many different projects. Other projects like Yunohost and the like (the paid versions), as far as I know, also price it per server.

                              Anyway, like I mentioned, I'm curious what you've been using that allows for mutiple installs because I'm always on the look out for good software (often paid) that can be used in lots of ways. Thanks!

                              1 Reply Last reply Reply Quote 3
                              • girish
                                girish Staff last edited by girish

                                Right, I think we assumed that per instance pricing is the norm for selfhosted products. For example, any selfhosted product (atlassian products like jira, confluence), plesk, cpanel, sendy, mattermost, gitlab etc are all per server afaik (and might have discounts for multiple instances).

                                1 Reply Last reply Reply Quote 2
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