Chaskiq - website and social live chat including chat-bot and video calls
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"Open Source Messaging Platform for Marketing, Support & Sales"
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Saw this on reddit & was going to add but fortunately @marcusquinn already did =]
Looks very promising - SO many features...
About 3 years ago a few of us went to a Drift conference called hypergrowth - they are one of the top chatbot companies & their offerings were very nice and well rounded but the issue is always pricing...
This solution appears to have it all +1