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  2. Matrix (Synapse/Element)
  3. Error: Adding phone numbers to user account is not supported by this homeserver (Status 400)

Error: Adding phone numbers to user account is not supported by this homeserver (Status 400)

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  • marcusquinnM Offline
    marcusquinnM Offline
    marcusquinn
    wrote on last edited by
    #1

    Element > Preferences > General > Phone numbers

    7e0e9646-edcf-465e-9dcb-53c65b1e9775-image.png

    Is it possible to support Phone Numbers?

    Web Design https://www.evergreen.je
    Development https://brandlight.org
    Life https://marcusquinn.com

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    • robiR Offline
      robiR Offline
      robi
      wrote on last edited by
      #2

      find the log? is it a permissions issue?

      or an entry format issue?

      Conscious tech

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        This is something you have to configure in the homeserver config file. 3pid (third party ids) in matrix can be email and MSISDN (phone numbers).

        From what I can tell, you have to first setup a msisdn delegate and also set disable_msisdn_registration to false i guess.

        I haven't found any docs on how what this msisdn delegate is though.

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