Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


    Cloudron Forum

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular

    Solved Cannot access logs of any app nor the cloudron instance

    Support
    logs cache
    3
    6
    289
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • P
      privsec last edited by girish

      On every screen to access logs (whether app or cloudron as a whole) I get this error message
      ffb7b5ff-cd5c-46cb-8055-68f06abe9217-image.png

      I recently had to completely resintall the OS and my app backups did not work for me. Oddly enough they were in postgrSQL and I think this version of cloudron DB is MySQL, IDK why.

      I am needing access to these logs for other T/S for issues I am experiencing. Any ideas?

      girish 1 Reply Last reply Reply Quote 0
      • girish
        girish Staff @privsec last edited by

        @privsec Just to rule out browser/network issue, are you able to see the logs in the demo - https://my.demo.cloudron.io (username: cloudron password: cloudron) ? The logs viewer button is in the top right (the demo is running latest release), in case you look for it.

        P 1 Reply Last reply Reply Quote 0
        • P
          privsec @girish last edited by

          @girish

          I can access the logs via that demo site

          This is the wordpress logs
          e03cb7d0-08b3-4288-986a-28f40f8da03b-image.png
          And these are the nextcloud logs
          9438d770-d4d5-46cd-a154-ad3d75b1b36c-image.png

          And these are the cloudron system logs.
          df6c83cb-a1a2-4eb4-9d11-d77f56dd3c43-image.png
          I cant access any of these on my instance
          When I try I get the error in my original post

          girish 1 Reply Last reply Reply Quote 0
          • girish
            girish Staff @privsec last edited by

            @privsec Ah, in the original screenshot I see | tr. This means you are probably on Cloudron 6 (You can settings this in Settings page) ? Can you clear cache in your browser or try another browser as well? Otherwise, we have to handle this via support@cloudron.io .

            P 1 Reply Last reply Reply Quote 1
            • P
              privsec @girish last edited by

              @girish OK, seems to have been my cache, good to know for future reference.

              Thank you

              1 Reply Last reply Reply Quote 1
              • nebulon
                nebulon Staff last edited by

                I will put a cache busting hash for the other toplevel pages in the dashboard, just like we have for the main dashboard. This should mitigate that issue for the next release.

                1 Reply Last reply Reply Quote 1
                • First post
                  Last post
                Powered by NodeBB