v6.0.1, unable to update app, unable to access Terminal or File Manager

[ChristopherMag]

I am currently on v6.0.1.

I was working on something today and needed to go into the terminal and noticed the Terminal button moved to the top right.

I clicked it and it opens to a new tab that is at first light grey and after a second turns dark grey (I have dark mode enabled in chrome/OS/Cloudron so on other systems it may be white and then turns something else).

The tab does not display the terminal and I am not able to run commands.

I tried the File Manager after that and it opens up a new tab with a red bar at the top with the text {{ 'main.offline' | tr }}.

I rebooted the cloudron server, tried a number of different apps, restarted individual apps, tried everything again I am getting the same results.

I also tried to update another app that had a pending update and it went through the process of doing the backup and then didn't install the update, no error but still shows as needing the update, tried again, same thing.

I came here to see if this was a general issue people were having with v6.0.1 but I don't see any other reports of issues so maybe there is something else going wrong for me.

I have looked at the event log and don't see any thing indicating a problem.

I checked for cloudron system updates in case there was a v6.0.2 that addressed whatever I am hitting but after clicking "Check for Updates" it appears to check and then doesn't indicate that there is any system update to perform.

[girish]

@christophermag said in v6.0.1, unable to update app, unable to access Terminal or File Manager:

I tried the File Manager after that and it opens up a new tab with a red bar at the top with the text {{ 'main.offline' | tr }}.

This is most likely a browser caching issue and not server related. If you ctrl+r or clear browser cache, I think it will work. Can you please try that (alternately, quickly try another browser as well)?

[ChristopherMag]

@girish thank you, I think you solved the first issue.

I had done ctrl+r but based on the concept that its the cache that is messed up I did ctrl+shift+r and that got the Terminal to come up and doing the same on the file manager page also brought that back.

After getting past that I am now hitting an issue with the peertube and prometheus apps where the terminal shows up, says connecting, displays the message mentioning ctrl+d, but then restarts and does that cycle over and over again never bringing me to an actual prompt.

The other apps I have tried to access don't have this issue and load the terminal as expected so this may be an issue with these apps.

I realize prometheus is flagged as unstable but peertube doesn't appear to have that flag so I would have expected that one to be working.

I also tested from firefox that I don't normally use to access cloudron and opening the terminal on other apps worked fine as you though it might but the terminal restart is still occurring with prometheus and peertube.

[nebulon]

@christophermag If the terminal keeps reconnecting, this means the app is actually restarting all the time. You may want to take a look at the app logs then.

I will mark this as solved. The other issue should be then discussed in the corresponding app section.

[ChristopherMag]

@nebulon Nice, your absolutely right.

Both are crashing over and over but by the looks of it for different reasons.

I will start a separate threads about those issues but you solved the last mystery here, first issue was terminal not loading after update due to browser cache, 2nd issue is the apps are actually crashing over and over and that is why the terminal keeps resetting.

Thanks for your help!