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  2. WordPress (Developer)
  3. Cannot clone WordPress app, get error: "Addons Error: Error restoring mysql: read ECONNRESET"

Cannot clone WordPress app, get error: "Addons Error: Error restoring mysql: read ECONNRESET"

Scheduled Pinned Locked Moved WordPress (Developer)
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    • girishG girish

      @arungurume If this site ran outside Cloudron, do you remember if you had to put in any memory limits or special apache configuration ?

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      arungurume
      wrote on last edited by
      #15

      @girish said in Cannot clone WordPress app, get error: "Addons Error: Error restoring mysql: read ECONNRESET":

      Cloudron, do you remember if you had to put in any memory limits or special apache configuration ?

      No, this same issue happened few days (10days) back.

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      • girishG girish

        @arungurume just looking into this one. Curiously, the site loads after a restart but starts crashes immediately after. Actually, apache crashes with a segfault, never seen that one before. continuing to investigate.

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        arungurume
        wrote on last edited by
        #16

        @girish
        Thu, Mar 11, 1:17 PM ET you were helping me with the same issue.

        girishG 1 Reply Last reply
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        • A arungurume

          @girish
          Thu, Mar 11, 1:17 PM ET you were helping me with the same issue.

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #17

          @arungurume I have narrowed the issue down to one of the plugins. There's a lot of them so have to bisect

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          • girishG girish

            @arungurume I have narrowed the issue down to one of the plugins. There's a lot of them so have to bisect

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            arungurume
            wrote on last edited by
            #18

            @girish oh ok, now how can we bring the site to LIVE? If I know which plugin, we can disable the same. Can you please help to make it LIVE.

            Regards
            Arun

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            • girishG girish

              @arungurume I have narrowed the issue down to one of the plugins. There's a lot of them so have to bisect

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              arungurume
              wrote on last edited by
              #19

              @girish Sure please take your time. This time if we can identify the issue to the core then it can be permanently solved and once live will not have the same thing happening again.

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              • girishG girish

                @arungurume I have narrowed the issue down to one of the plugins. There's a lot of them so have to bisect

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                arungurume
                wrote on last edited by
                #20

                @girish Can you help me in sharing the dump of my DB. Then I can take it forward from there. You can email the dump to my email ID bytzoinc@gmail.com

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                • A arungurume

                  @girish Can you help me in sharing the dump of my DB. Then I can take it forward from there. You can email the dump to my email ID bytzoinc@gmail.com

                  girishG Offline
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                  girish
                  Staff
                  wrote on last edited by
                  #21

                  @arungurume Sure, the db dumps are already on the server at /home/yellowtent/appsdata/960eac77-c5cb-41d4-a368-56bf4e25828d/mysqldump. I narrowed down the issue to woocommerce plugin. Which is kind of a bummer because that is the essence of the site 😕

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                  • A arungurume

                    @girish Can you help me in sharing the dump of my DB. Then I can take it forward from there. You can email the dump to my email ID bytzoinc@gmail.com

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #22

                    @arungurume I am out of ideas. I think the best bet is to build the website step by step again to understand what is causing the crash inside woocommerce. Alternately, maybe you can ask if the woocommerce guys know about this. I suspect you will hit the same crash with PHP 7.4 on Ubuntu 20 . May I ask what version this website was developed against? Or was this developed inside Cloudron from the start?

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                    • girishG girish

                      @arungurume I am out of ideas. I think the best bet is to build the website step by step again to understand what is causing the crash inside woocommerce. Alternately, maybe you can ask if the woocommerce guys know about this. I suspect you will hit the same crash with PHP 7.4 on Ubuntu 20 . May I ask what version this website was developed against? Or was this developed inside Cloudron from the start?

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                      arungurume
                      wrote on last edited by
                      #23

                      @girish I recently updated the latest version of woocommerce and cloudron also to the latest version.

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                      • girishG girish

                        @arungurume I am out of ideas. I think the best bet is to build the website step by step again to understand what is causing the crash inside woocommerce. Alternately, maybe you can ask if the woocommerce guys know about this. I suspect you will hit the same crash with PHP 7.4 on Ubuntu 20 . May I ask what version this website was developed against? Or was this developed inside Cloudron from the start?

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                        arungurume
                        wrote on last edited by
                        #24

                        @girish yes the webiste was developed completely from Cloudon platform. The woocommerce version is 5.1.0.

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                        • girishG girish

                          @arungurume I am out of ideas. I think the best bet is to build the website step by step again to understand what is causing the crash inside woocommerce. Alternately, maybe you can ask if the woocommerce guys know about this. I suspect you will hit the same crash with PHP 7.4 on Ubuntu 20 . May I ask what version this website was developed against? Or was this developed inside Cloudron from the start?

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                          arungurume
                          wrote on last edited by
                          #25

                          Restoring one by one plugin, products and the files to m.allgrocery.ca.

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                          • nebulonN Offline
                            nebulonN Offline
                            nebulon
                            Staff
                            wrote on last edited by
                            #26

                            Since this is from cloning, can you also reproduce this when simply relocating the app to a different subdomain/domain ? I wonder if there the location is somewhat conflicting with db values or config files, causing issue?

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                            • nebulonN nebulon

                              Since this is from cloning, can you also reproduce this when simply relocating the app to a different subdomain/domain ? I wonder if there the location is somewhat conflicting with db values or config files, causing issue?

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                              arungurume
                              wrote on last edited by
                              #27

                              @nebulon said in Cannot clone WordPress app, get error: "Addons Error: Error restoring mysql: read ECONNRESET":

                              Since this is from cloning, can you also reproduce this when simply relocating the app to a different subdomain/domain ? I wonder if there the location is somewhat conflicting with db values or config files, causing issue?

                              no cloning did not work so, I have to install one by one. Would be great if you guys can offer me the option to clone and check, Currently the app m. im using to build from scratch and with the free plan I cannot have more than two apps.

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                              • A arungurume

                                @nebulon said in Cannot clone WordPress app, get error: "Addons Error: Error restoring mysql: read ECONNRESET":

                                Since this is from cloning, can you also reproduce this when simply relocating the app to a different subdomain/domain ? I wonder if there the location is somewhat conflicting with db values or config files, causing issue?

                                no cloning did not work so, I have to install one by one. Would be great if you guys can offer me the option to clone and check, Currently the app m. im using to build from scratch and with the free plan I cannot have more than two apps.

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                                arungurume
                                wrote on last edited by
                                #28

                                @arungurume after restoring the right version you can remove the option for the third app. It would be really helpful.

                                nebulonN 1 Reply Last reply
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                                • A arungurume

                                  @arungurume after restoring the right version you can remove the option for the third app. It would be really helpful.

                                  nebulonN Offline
                                  nebulonN Offline
                                  nebulon
                                  Staff
                                  wrote on last edited by
                                  #29

                                  @arungurume I've put your Cloudron temporarily in a free license so you can better debug this.

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                                  • nebulonN nebulon

                                    @arungurume I've put your Cloudron temporarily in a free license so you can better debug this.

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                                    arungurume
                                    wrote on last edited by
                                    #30

                                    @nebulon Hi Nebulon, it's already a free license in which I'm able to have two apps at a time. Now that because of this issue. I completely recreated the whole site from scratch. But to debug the existing one and clone the option is not there. As free version has already occupied two apps.

                                    girishG 1 Reply Last reply
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                                    • A arungurume

                                      @nebulon Hi Nebulon, it's already a free license in which I'm able to have two apps at a time. Now that because of this issue. I completely recreated the whole site from scratch. But to debug the existing one and clone the option is not there. As free version has already occupied two apps.

                                      girishG Offline
                                      girishG Offline
                                      girish
                                      Staff
                                      wrote on last edited by
                                      #31

                                      @arungurume I think what nebulon meant is he put you on a premium plan with no charge until the issue is sorted out (and not the existing free plan).

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