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  2. WordPress (Developer)
  3. Cannot clone WordPress app, get error: "Addons Error: Error restoring mysql: read ECONNRESET"

Cannot clone WordPress app, get error: "Addons Error: Error restoring mysql: read ECONNRESET"

Scheduled Pinned Locked Moved WordPress (Developer)
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    • girishG girish

      @arungurume I have narrowed the issue down to one of the plugins. There's a lot of them so have to bisect

      A Offline
      A Offline
      arungurume
      wrote on last edited by
      #20

      @girish Can you help me in sharing the dump of my DB. Then I can take it forward from there. You can email the dump to my email ID bytzoinc@gmail.com

      girishG 2 Replies Last reply
      0
      • A arungurume

        @girish Can you help me in sharing the dump of my DB. Then I can take it forward from there. You can email the dump to my email ID bytzoinc@gmail.com

        girishG Do not disturb
        girishG Do not disturb
        girish
        Staff
        wrote on last edited by
        #21

        @arungurume Sure, the db dumps are already on the server at /home/yellowtent/appsdata/960eac77-c5cb-41d4-a368-56bf4e25828d/mysqldump. I narrowed down the issue to woocommerce plugin. Which is kind of a bummer because that is the essence of the site 😕

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        • A arungurume

          @girish Can you help me in sharing the dump of my DB. Then I can take it forward from there. You can email the dump to my email ID bytzoinc@gmail.com

          girishG Do not disturb
          girishG Do not disturb
          girish
          Staff
          wrote on last edited by
          #22

          @arungurume I am out of ideas. I think the best bet is to build the website step by step again to understand what is causing the crash inside woocommerce. Alternately, maybe you can ask if the woocommerce guys know about this. I suspect you will hit the same crash with PHP 7.4 on Ubuntu 20 . May I ask what version this website was developed against? Or was this developed inside Cloudron from the start?

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          • girishG girish

            @arungurume I am out of ideas. I think the best bet is to build the website step by step again to understand what is causing the crash inside woocommerce. Alternately, maybe you can ask if the woocommerce guys know about this. I suspect you will hit the same crash with PHP 7.4 on Ubuntu 20 . May I ask what version this website was developed against? Or was this developed inside Cloudron from the start?

            A Offline
            A Offline
            arungurume
            wrote on last edited by
            #23

            @girish I recently updated the latest version of woocommerce and cloudron also to the latest version.

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            • girishG girish

              @arungurume I am out of ideas. I think the best bet is to build the website step by step again to understand what is causing the crash inside woocommerce. Alternately, maybe you can ask if the woocommerce guys know about this. I suspect you will hit the same crash with PHP 7.4 on Ubuntu 20 . May I ask what version this website was developed against? Or was this developed inside Cloudron from the start?

              A Offline
              A Offline
              arungurume
              wrote on last edited by
              #24

              @girish yes the webiste was developed completely from Cloudon platform. The woocommerce version is 5.1.0.

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              • girishG girish

                @arungurume I am out of ideas. I think the best bet is to build the website step by step again to understand what is causing the crash inside woocommerce. Alternately, maybe you can ask if the woocommerce guys know about this. I suspect you will hit the same crash with PHP 7.4 on Ubuntu 20 . May I ask what version this website was developed against? Or was this developed inside Cloudron from the start?

                A Offline
                A Offline
                arungurume
                wrote on last edited by
                #25

                Restoring one by one plugin, products and the files to m.allgrocery.ca.

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                • nebulonN Offline
                  nebulonN Offline
                  nebulon
                  Staff
                  wrote on last edited by
                  #26

                  Since this is from cloning, can you also reproduce this when simply relocating the app to a different subdomain/domain ? I wonder if there the location is somewhat conflicting with db values or config files, causing issue?

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                  • nebulonN nebulon

                    Since this is from cloning, can you also reproduce this when simply relocating the app to a different subdomain/domain ? I wonder if there the location is somewhat conflicting with db values or config files, causing issue?

                    A Offline
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                    arungurume
                    wrote on last edited by
                    #27

                    @nebulon said in Cannot clone WordPress app, get error: "Addons Error: Error restoring mysql: read ECONNRESET":

                    Since this is from cloning, can you also reproduce this when simply relocating the app to a different subdomain/domain ? I wonder if there the location is somewhat conflicting with db values or config files, causing issue?

                    no cloning did not work so, I have to install one by one. Would be great if you guys can offer me the option to clone and check, Currently the app m. im using to build from scratch and with the free plan I cannot have more than two apps.

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                    • A arungurume

                      @nebulon said in Cannot clone WordPress app, get error: "Addons Error: Error restoring mysql: read ECONNRESET":

                      Since this is from cloning, can you also reproduce this when simply relocating the app to a different subdomain/domain ? I wonder if there the location is somewhat conflicting with db values or config files, causing issue?

                      no cloning did not work so, I have to install one by one. Would be great if you guys can offer me the option to clone and check, Currently the app m. im using to build from scratch and with the free plan I cannot have more than two apps.

                      A Offline
                      A Offline
                      arungurume
                      wrote on last edited by
                      #28

                      @arungurume after restoring the right version you can remove the option for the third app. It would be really helpful.

                      nebulonN 1 Reply Last reply
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                      • A arungurume

                        @arungurume after restoring the right version you can remove the option for the third app. It would be really helpful.

                        nebulonN Offline
                        nebulonN Offline
                        nebulon
                        Staff
                        wrote on last edited by
                        #29

                        @arungurume I've put your Cloudron temporarily in a free license so you can better debug this.

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                        • nebulonN nebulon

                          @arungurume I've put your Cloudron temporarily in a free license so you can better debug this.

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                          arungurume
                          wrote on last edited by
                          #30

                          @nebulon Hi Nebulon, it's already a free license in which I'm able to have two apps at a time. Now that because of this issue. I completely recreated the whole site from scratch. But to debug the existing one and clone the option is not there. As free version has already occupied two apps.

                          girishG 1 Reply Last reply
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                          • A arungurume

                            @nebulon Hi Nebulon, it's already a free license in which I'm able to have two apps at a time. Now that because of this issue. I completely recreated the whole site from scratch. But to debug the existing one and clone the option is not there. As free version has already occupied two apps.

                            girishG Do not disturb
                            girishG Do not disturb
                            girish
                            Staff
                            wrote on last edited by
                            #31

                            @arungurume I think what nebulon meant is he put you on a premium plan with no charge until the issue is sorted out (and not the existing free plan).

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