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  1. Cloudron Forum
  2. WordPress (Developer)
  3. Cannot clone WordPress app, get error: "Addons Error: Error restoring mysql: read ECONNRESET"

Cannot clone WordPress app, get error: "Addons Error: Error restoring mysql: read ECONNRESET"

Scheduled Pinned Locked Moved WordPress (Developer)
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  • A arungurume

    @girish Can you help me in sharing the dump of my DB. Then I can take it forward from there. You can email the dump to my email ID bytzoinc@gmail.com

    girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #22

    @arungurume I am out of ideas. I think the best bet is to build the website step by step again to understand what is causing the crash inside woocommerce. Alternately, maybe you can ask if the woocommerce guys know about this. I suspect you will hit the same crash with PHP 7.4 on Ubuntu 20 . May I ask what version this website was developed against? Or was this developed inside Cloudron from the start?

    A 3 Replies Last reply
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    • girishG girish

      @arungurume I am out of ideas. I think the best bet is to build the website step by step again to understand what is causing the crash inside woocommerce. Alternately, maybe you can ask if the woocommerce guys know about this. I suspect you will hit the same crash with PHP 7.4 on Ubuntu 20 . May I ask what version this website was developed against? Or was this developed inside Cloudron from the start?

      A Offline
      A Offline
      arungurume
      wrote on last edited by
      #23

      @girish I recently updated the latest version of woocommerce and cloudron also to the latest version.

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      • girishG girish

        @arungurume I am out of ideas. I think the best bet is to build the website step by step again to understand what is causing the crash inside woocommerce. Alternately, maybe you can ask if the woocommerce guys know about this. I suspect you will hit the same crash with PHP 7.4 on Ubuntu 20 . May I ask what version this website was developed against? Or was this developed inside Cloudron from the start?

        A Offline
        A Offline
        arungurume
        wrote on last edited by
        #24

        @girish yes the webiste was developed completely from Cloudon platform. The woocommerce version is 5.1.0.

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        • girishG girish

          @arungurume I am out of ideas. I think the best bet is to build the website step by step again to understand what is causing the crash inside woocommerce. Alternately, maybe you can ask if the woocommerce guys know about this. I suspect you will hit the same crash with PHP 7.4 on Ubuntu 20 . May I ask what version this website was developed against? Or was this developed inside Cloudron from the start?

          A Offline
          A Offline
          arungurume
          wrote on last edited by
          #25

          Restoring one by one plugin, products and the files to m.allgrocery.ca.

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          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #26

            Since this is from cloning, can you also reproduce this when simply relocating the app to a different subdomain/domain ? I wonder if there the location is somewhat conflicting with db values or config files, causing issue?

            A 1 Reply Last reply
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            • nebulonN nebulon

              Since this is from cloning, can you also reproduce this when simply relocating the app to a different subdomain/domain ? I wonder if there the location is somewhat conflicting with db values or config files, causing issue?

              A Offline
              A Offline
              arungurume
              wrote on last edited by
              #27

              @nebulon said in Cannot clone WordPress app, get error: "Addons Error: Error restoring mysql: read ECONNRESET":

              Since this is from cloning, can you also reproduce this when simply relocating the app to a different subdomain/domain ? I wonder if there the location is somewhat conflicting with db values or config files, causing issue?

              no cloning did not work so, I have to install one by one. Would be great if you guys can offer me the option to clone and check, Currently the app m. im using to build from scratch and with the free plan I cannot have more than two apps.

              A 1 Reply Last reply
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              • A arungurume

                @nebulon said in Cannot clone WordPress app, get error: "Addons Error: Error restoring mysql: read ECONNRESET":

                Since this is from cloning, can you also reproduce this when simply relocating the app to a different subdomain/domain ? I wonder if there the location is somewhat conflicting with db values or config files, causing issue?

                no cloning did not work so, I have to install one by one. Would be great if you guys can offer me the option to clone and check, Currently the app m. im using to build from scratch and with the free plan I cannot have more than two apps.

                A Offline
                A Offline
                arungurume
                wrote on last edited by
                #28

                @arungurume after restoring the right version you can remove the option for the third app. It would be really helpful.

                nebulonN 1 Reply Last reply
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                • A arungurume

                  @arungurume after restoring the right version you can remove the option for the third app. It would be really helpful.

                  nebulonN Offline
                  nebulonN Offline
                  nebulon
                  Staff
                  wrote on last edited by
                  #29

                  @arungurume I've put your Cloudron temporarily in a free license so you can better debug this.

                  A 1 Reply Last reply
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                  • nebulonN nebulon

                    @arungurume I've put your Cloudron temporarily in a free license so you can better debug this.

                    A Offline
                    A Offline
                    arungurume
                    wrote on last edited by
                    #30

                    @nebulon Hi Nebulon, it's already a free license in which I'm able to have two apps at a time. Now that because of this issue. I completely recreated the whole site from scratch. But to debug the existing one and clone the option is not there. As free version has already occupied two apps.

                    girishG 1 Reply Last reply
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                    • A arungurume

                      @nebulon Hi Nebulon, it's already a free license in which I'm able to have two apps at a time. Now that because of this issue. I completely recreated the whole site from scratch. But to debug the existing one and clone the option is not there. As free version has already occupied two apps.

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #31

                      @arungurume I think what nebulon meant is he put you on a premium plan with no charge until the issue is sorted out (and not the existing free plan).

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