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  1. Cloudron Forum
  2. Support
  3. 2FA will not reset when resetting a users password with a link

2FA will not reset when resetting a users password with a link

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user management2fa
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  • A Offline
    A Offline
    alexdimarco
    wrote on last edited by girish
    #1

    Screenshot from 2021-04-12 17-41-54.png

    When resetting a users password as an admin, it does not reset the 2FA key. The only way I can see to reset it is to turn off 2FA and turn it back on again. When the reset password link is sent it allows the user to log in but after logging out again it requires the 2FA key. Am I missing somewhere where the key can be reset?

    Thanks

    Alex

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    1
    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      I guess we can add an option to reset the 2FA of a user. Usually password reset in services in GitHub do not actually reset the 2FA. For the moment, to disable 2FA, you have to follow this - https://docs.cloudron.io/user-management/#disable-2fa

      A robiR 2 Replies Last reply
      2
      • girishG girish

        I guess we can add an option to reset the 2FA of a user. Usually password reset in services in GitHub do not actually reset the 2FA. For the moment, to disable 2FA, you have to follow this - https://docs.cloudron.io/user-management/#disable-2fa

        A Offline
        A Offline
        alexdimarco
        wrote on last edited by
        #3

        @girish it would be helpful if there was a way to reset it. I have already had a user with a need for this 🙂

        girishG 1 Reply Last reply
        0
        • girishG girish

          I guess we can add an option to reset the 2FA of a user. Usually password reset in services in GitHub do not actually reset the 2FA. For the moment, to disable 2FA, you have to follow this - https://docs.cloudron.io/user-management/#disable-2fa

          robiR Offline
          robiR Offline
          robi
          wrote on last edited by
          #4

          @girish docs don't seem to explain how to set up 2FA, and which types it supports.

          The only other 2FA info is about setting it up for ssh from DO, not users. Can you add that please?

          Conscious tech

          girishG 1 Reply Last reply
          0
          • robiR robi

            @girish docs don't seem to explain how to set up 2FA, and which types it supports.

            The only other 2FA info is about setting it up for ssh from DO, not users. Can you add that please?

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #5

            @robi it's in the profile section - https://docs.cloudron.io/profile/#enabling-2fa

            robiR 1 Reply Last reply
            0
            • girishG girish

              @robi it's in the profile section - https://docs.cloudron.io/profile/#enabling-2fa

              robiR Offline
              robiR Offline
              robi
              wrote on last edited by
              #6

              @girish ah, search prevented me from finding it..
              3680cefc-7c7e-4a9b-a4b5-abf856905d06-image.png

              Conscious tech

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              0
              • A alexdimarco

                @girish it would be helpful if there was a way to reset it. I have already had a user with a need for this 🙂

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #7

                @alexdimarco Added for next release.

                27b68a07-8d7d-4715-a7cf-128adaf1dd60-image.png

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