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    • christiaan
      christiaan last edited by girish

      I haven't logged into Cloudron for a while and when I did so today I'm seeing this instead of my apps:

      "You don't have any cloudrons yet. Once you have installed one, it will show up here."

      Any idea what's going on here?

      girish 1 Reply Last reply Reply Quote 0
      • girish
        girish Staff @christiaan last edited by

        @christiaan I think you logged into cloudron.io instead of your Cloudron dashboard. The Cloudron dashboard is located at https://my.domain.com. Now, even on cloudron.io, your domain is supposed to show up and I am not sure why it's not showing up. Do you by chance have multiple cloudron.io accounts (and thus are logged in using the wrong account)?

        christiaan 1 Reply Last reply Reply Quote 0
        • christiaan
          christiaan @girish last edited by

          @girish hi, my domain doesn't appear to be working properly. Did the IP address change perhaps?

          My domain is hosted with Gandi but DNS is with DigitalOcean, currently pointing to 34.89.39.89

          nebulon 1 Reply Last reply Reply Quote 0
          • nebulon
            nebulon Staff @christiaan last edited by

            @christiaan can you check with your server provider what the current IP of the server is? If it has changed, depending on how you have configured that domain within your Cloudron, you may have to manually update the DNS records then.

            christiaan 1 Reply Last reply Reply Quote 0
            • christiaan
              christiaan @nebulon last edited by christiaan

              @nebulon ah yes, duh, of course there's also Google Computing. That's where my VM is hosted. I'm just trying to find the IP number there now 👀

              christiaan 1 Reply Last reply Reply Quote 0
              • christiaan
                christiaan @christiaan last edited by christiaan

                ah, my trial ran out! Mea culpa. I assume once my DNS is pointing at a valid server my Cloudron details will reappear?

                nebulon 1 Reply Last reply Reply Quote 0
                • nebulon
                  nebulon Staff @christiaan last edited by

                  @christiaan most likely yes 🙂

                  christiaan 1 Reply Last reply Reply Quote 2
                  • christiaan
                    christiaan @nebulon last edited by christiaan

                    @nebulon instance is back up and running, including apps, thank you.

                    But when I log into cloudron.io/console.html all my account details are still missing, except for my email address.

                    Edit: given that I currently have a free account perhaps it was always like that and I'm just confusing it with my.domain.com

                    nebulon 1 Reply Last reply Reply Quote 0
                    • nebulon
                      nebulon Staff @christiaan last edited by

                      @christiaan on the free account, there is not much info we collect, so that is to be expected.

                      1 Reply Last reply Reply Quote 1
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