Nextcloud dashboard empty and cloudron not rebooting

[squareclouds]

PS: i just installed another nextcloud, everything seems normal there... still cant reboot the cloudron though

[squareclouds]

the nextcloud is working normally again, somehow a plugin/app was making trouble. but i still dont understand why my cloudron wont reboot

[nebulon]

@squareclouds Nextcloud often has issues on updates with plugins being not compatible or needing a reset. Often it helps if plugins get disabled prior of the update and then re-enabled later.

Do you see any error with rebooting? I assume you are trying through the dashboard?

[girish]

I suspect the issues are not directly related. Nextcloud dashboard being empty is most likely plugin issue. Cloudron not rebooting is some other issue. Can you try if shutdown -r now manually works on the server?

[squareclouds]

dear both,

thank you, i was AFK a couple of days.

yes, nextcloud is, as i updated on my third post, already solved and it was a nextcloud thing.

when i try to reboot cloudron via the dashboard, all the logs say (even after/during i click the reboot confirmation button) is:

Jul 12 09:45:20 box:apphealthmonitor app health: 1 alive / 0 dead.
Jul 12 09:45:30 box:apphealthmonitor app health: 1 alive / 0 dead.
Jul 12 09:45:40 box:apphealthmonitor app health: 1 alive / 0 dead.
Jul 12 09:45:50 box:apphealthmonitor app health: 1 alive / 0 dead.
Jul 12 09:46:00 box:apphealthmonitor app health: 1 alive / 0 dead.
Jul 12 09:46:10 box:apphealthmonitor app health: 1 alive / 0 dead.
Jul 12 09:46:20 box:apphealthmonitor app health: 1 alive / 0 dead.
Jul 12 09:46:30 box:apphealthmonitor app health: 1 alive / 0 dead.

and just keeps logging the same, as if nothing had happened (i only run the nextcloud here).

i have a virtual server with netcup. i rebooted the server last week via the netcup dashboard, but the problem remains after it restarts. i also tried first shutting it down, and the starting again, same result.

i just did it manually via terminal. it restarted. the cloudron needed a bit to get disk usage under system info, but now all info is there. nextclud running normally.

i just tried rebooting from the dashboard again, but nothing happens. it is as if my button does nothing... i tried in firefox and chrome

after clickling the reboot button, i get this as ajax request/response

POST

{
  "status": "Unauthorized",
  "message": "Token required"
}

GET

{
  "version": "6.3.4",
  "apiServerOrigin": "https://api.cloudron.io",
  "webServerOrigin": "https://cloudron.io",
  "cloudronName": "SCD Cloudron",
  "footer": "&copy; 2021  &nbsp;  [Cloudron](https://cloudron.io) &nbsp; &nbsp; &nbsp;  [Forum <i class=\"fa fa-comments\"></i>](https://forum.cloudron.io)",
  "adminFqdn": "my.scd-app.de",
  "language": "en",
  "activated": true,
  "provider": "netcup-image",
  "setup": {
    "active": false,
    "message": "",
    "errorMessage": null
  },
  "restore": {
    "active": false,
    "message": "",
    "errorMessage": null
  }
}

any ideas? since now the nextcloud is working it does not bother that much, but it makes me nervous knowing that something might not be 100% well.

[A Former User]

Just noticed the same issue with rebooting via the UI. Just an FYI so it's not just one person.

[girish]

Are you guys using the reboot button from the System Info view or the one in the notifications? If it's former, I can reproduce this. Clicking reboot seems to not reboot the server.

[A Former User]

@girish Exactly right, its the system info page.

[girish]

@squareclouds @atridad I have fixed this for the next release. Let's see if there are some more bugs like this, we will make a 6.3.6 around next week.

[squareclouds]

oh ok, glad to hear it was not just me and you found the issue! thanks for the help!

[A Former User]

@girish