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Cloudron Forum

Apps | Demo | Docs | Install

Nextcloud dashboard empty and cloudron not rebooting

Scheduled Pinned Locked Moved Solved Support
reboot
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  • S Offline
    S Offline
    squareclouds
    wrote on last edited by
    #3

    the nextcloud is working normally again, somehow a plugin/app was making trouble. but i still dont understand why my cloudron wont reboot

    nebulonN 1 Reply Last reply
    0
  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    replied to squareclouds on last edited by
    #4

    @squareclouds Nextcloud often has issues on updates with plugins being not compatible or needing a reset. Often it helps if plugins get disabled prior of the update and then re-enabled later.

    Do you see any error with rebooting? I assume you are trying through the dashboard?

    1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    wrote on last edited by
    #5

    I suspect the issues are not directly related. Nextcloud dashboard being empty is most likely plugin issue. Cloudron not rebooting is some other issue. Can you try if shutdown -r now manually works on the server?

    1 Reply Last reply
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  • S Offline
    S Offline
    squareclouds
    wrote on last edited by
    #6

    dear both,

    thank you, i was AFK a couple of days.

    yes, nextcloud is, as i updated on my third post, already solved and it was a nextcloud thing.

    when i try to reboot cloudron via the dashboard, all the logs say (even after/during i click the reboot confirmation button) is:

    Jul 12 09:45:20 box:apphealthmonitor app health: 1 alive / 0 dead.
    Jul 12 09:45:30 box:apphealthmonitor app health: 1 alive / 0 dead.
    Jul 12 09:45:40 box:apphealthmonitor app health: 1 alive / 0 dead.
    Jul 12 09:45:50 box:apphealthmonitor app health: 1 alive / 0 dead.
    Jul 12 09:46:00 box:apphealthmonitor app health: 1 alive / 0 dead.
    Jul 12 09:46:10 box:apphealthmonitor app health: 1 alive / 0 dead.
    Jul 12 09:46:20 box:apphealthmonitor app health: 1 alive / 0 dead.
    Jul 12 09:46:30 box:apphealthmonitor app health: 1 alive / 0 dead.

    and just keeps logging the same, as if nothing had happened (i only run the nextcloud here).

    i have a virtual server with netcup. i rebooted the server last week via the netcup dashboard, but the problem remains after it restarts. i also tried first shutting it down, and the starting again, same result.

    i just did it manually via terminal. it restarted. the cloudron needed a bit to get disk usage under system info, but now all info is there. nextclud running normally.

    i just tried rebooting from the dashboard again, but nothing happens. it is as if my button does nothing... i tried in firefox and chrome 😞

    after clickling the reboot button, i get this as ajax request/response

    POST

    {
      "status": "Unauthorized",
      "message": "Token required"
    }
    

    GET

    {
      "version": "6.3.4",
      "apiServerOrigin": "https://api.cloudron.io",
      "webServerOrigin": "https://cloudron.io",
      "cloudronName": "SCD Cloudron",
      "footer": "&copy; 2021  &nbsp;  [Cloudron](https://cloudron.io) &nbsp; &nbsp; &nbsp;  [Forum <i class=\"fa fa-comments\"></i>](https://forum.cloudron.io)",
      "adminFqdn": "my.scd-app.de",
      "language": "en",
      "activated": true,
      "provider": "netcup-image",
      "setup": {
        "active": false,
        "message": "",
        "errorMessage": null
      },
      "restore": {
        "active": false,
        "message": "",
        "errorMessage": null
      }
    }
    
    

    any ideas? since now the nextcloud is working it does not bother that much, but it makes me nervous knowing that something might not be 100% well.

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  • ? Offline
    ? Offline
    A Former User
    wrote on last edited by
    #7

    Just noticed the same issue with rebooting via the UI. Just an FYI so it's not just one person.

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  • girishG Offline
    girishG Offline
    girish Staff
    wrote on last edited by
    #8

    Are you guys using the reboot button from the System Info view or the one in the notifications? If it's former, I can reproduce this. Clicking reboot seems to not reboot the server.

    ? 1 Reply Last reply
    0
  • ? Offline
    ? Offline
    A Former User
    replied to girish on last edited by
    #9

    @girish Exactly right, its the system info page.

    1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    wrote on last edited by
    #10

    @squareclouds @atridad I have fixed this for the next release. Let's see if there are some more bugs like this, we will make a 6.3.6 around next week.

    ? 1 Reply Last reply
    2
  • S Offline
    S Offline
    squareclouds
    wrote on last edited by
    #11

    oh ok, glad to hear it was not just me and you found the issue! thanks for the help!

    1 Reply Last reply
    1
  • ? Offline
    ? Offline
    A Former User
    replied to girish on last edited by
    #12

    @girish 🙌 🙌 🙌 🙌

    1 Reply Last reply
    0

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