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Cloudron Forum

Apps | Demo | Docs | Install

Client user locked out of SFTP?

Scheduled Pinned Locked Moved Solved Support
sftp
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  • jordanurbsJ Offline
    jordanurbsJ Offline
    jordanurbs
    wrote on last edited by girish
    #1
    Login failed. Exhausted available authentication methods. Please contact your web hosting service provider for assistance.
    

    They are a standard Cloudron user but used the incorrect port for connecting and so eventually they received this error message and cannot even attempt to try again to login successfuly. What can I do to re-enable their capabilities?

    girishG 1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to jordanurbs on last edited by
    #2

    @jordanurbs normal users don't have SFTP access. You have to allow them explicity - Services -> SFTP -> Disable the checkbox for non-admin access.

    jordanurbsJ 1 Reply Last reply
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  • jordanurbsJ Offline
    jordanurbsJ Offline
    jordanurbs
    replied to girish on last edited by
    #3

    @girish said in Client user locked out of SFTP?:

    explicity - Services -> SFTP

    ahhh ok thanks!

    1 Reply Last reply
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