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    Solved Client user locked out of SFTP?

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    • jordanurbs
      jordanurbs last edited by girish

      Login failed. Exhausted available authentication methods. Please contact your web hosting service provider for assistance.
      

      They are a standard Cloudron user but used the incorrect port for connecting and so eventually they received this error message and cannot even attempt to try again to login successfuly. What can I do to re-enable their capabilities?

      girish 1 Reply Last reply Reply Quote 0
      • girish
        girish Staff @jordanurbs last edited by

        @jordanurbs normal users don't have SFTP access. You have to allow them explicity - Services -> SFTP -> Disable the checkbox for non-admin access.

        jordanurbs 1 Reply Last reply Reply Quote 1
        • jordanurbs
          jordanurbs @girish last edited by

          @girish said in Client user locked out of SFTP?:

          explicity - Services -> SFTP

          ahhh ok thanks!

          1 Reply Last reply Reply Quote 0
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