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Cloudron Forum

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  1. Cloudron Forum
  2. Matrix (Synapse/Element)
  3. CORS/Timeout error when searching for public rooms

CORS/Timeout error when searching for public rooms

Scheduled Pinned Locked Moved Solved Matrix (Synapse/Element)
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  • ericdrgnE ericdrgn

    @girish @ocelotsloth

    I can also confirm I had this issue before increasing my RAM for Matrix. Never had an issue once I increased it. Mine is at 10gb.

    nebulonN Offline
    nebulonN Offline
    nebulon
    Staff
    wrote on last edited by
    #10

    @ericdrgn wow 10gb for the matrix/synapse instance?

    girishG ericdrgnE 2 Replies Last reply
    0
    • nebulonN nebulon

      @ericdrgn wow 10gb for the matrix/synapse instance?

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #11

      @nebulon It seems that to join large rooms it needs much memory to start with. After joining, it seems to not need that memory. The runtime memory use is not that high.

      nebulonN 1 Reply Last reply
      0
      • girishG girish

        @nebulon It seems that to join large rooms it needs much memory to start with. After joining, it seems to not need that memory. The runtime memory use is not that high.

        nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #12

        @girish I guess that situation then could be improved, if somehow we could have a soft memory limit to allow short temporary spikes.

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        • nebulonN nebulon

          @ericdrgn wow 10gb for the matrix/synapse instance?

          ericdrgnE Offline
          ericdrgnE Offline
          ericdrgn
          wrote on last edited by
          #13

          @nebulon Yeah, but like @girish said it isn't like it ever really hits that. And if I remember right I think I found that out via some Matrix bug and their blog posts. I think the situation has improved recently but don't think it is a Cloudron issue.

          Anyway I self host so upping it to that wasn't a problem for me. Since it never mantains usage at that level I wasn't too worried about giving it that much I just got tired of random rooms still needing even more due to spikes so I just gave it a relatively absurd amount. On other instances where I have federation disabled I keep the default and have no issues.

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          • ericdrgnE ericdrgn

            @girish @ocelotsloth

            I can also confirm I had this issue before increasing my RAM for Matrix. Never had an issue once I increased it. Mine is at 10gb.

            timconsidineT Online
            timconsidineT Online
            timconsidine
            App Dev
            wrote on last edited by
            #14

            @ericdrgn : I'm struggling to search and find rooms on servers with my instance set at 16Gb (just as a test).

            Doesn't seem right to me that it's just a memory issue.

            scookeS 1 Reply Last reply
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            • timconsidineT timconsidine

              @ericdrgn : I'm struggling to search and find rooms on servers with my instance set at 16Gb (just as a test).

              Doesn't seem right to me that it's just a memory issue.

              scookeS Offline
              scookeS Offline
              scooke
              wrote on last edited by scooke
              #15

              @timconsidine Give me a try, @scooke:incroyable.net, and I just made this room for you to try finding: #cloudron:incroyable.net

              A life lived in fear is a life half-lived

              timconsidineT 1 Reply Last reply
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              • scookeS scooke

                @timconsidine Give me a try, @scooke:incroyable.net, and I just made this room for you to try finding: #cloudron:incroyable.net

                timconsidineT Online
                timconsidineT Online
                timconsidine
                App Dev
                wrote on last edited by
                #16

                @scooke said in CORS/Timeout error when searching for public rooms:

                #cloudron:incroyable.net

                Great domain !
                But no joy.
                Maybe I am doing something wrong
                Screenshot 2021-10-17 at 19.02.07.png

                scookeS 1 Reply Last reply
                0
                • timconsidineT timconsidine

                  @scooke said in CORS/Timeout error when searching for public rooms:

                  #cloudron:incroyable.net

                  Great domain !
                  But no joy.
                  Maybe I am doing something wrong
                  Screenshot 2021-10-17 at 19.02.07.png

                  scookeS Offline
                  scookeS Offline
                  scooke
                  wrote on last edited by
                  #17

                  @timconsidine Hmm, you know, I recall having a similar issue when I started but I can't recal what it was. Hold on a sec...

                  A life lived in fear is a life half-lived

                  1 Reply Last reply
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                  • scookeS Offline
                    scookeS Offline
                    scooke
                    wrote on last edited by
                    #18

                    Well, a common setting that is overlooked is having an app installed on the root domain that the Matrix server is on. So if your address is matrix.tim.com, you need to make sure there is an app (any app) installed on tim.com in Cloudron. I came across this post -

                    https://forum.cloudron.io/topic/3974/help-making-federation-work/31

                    -- which saw a user have an app installed there, and they had to go to that app's Location and re-press "Save". This is for pre-6.1 installs, but hey, you never know.

                    So, I guess you have Matrix and Element installed, right? Your Element is using your own Matrix?

                    A life lived in fear is a life half-lived

                    timconsidineT 1 Reply Last reply
                    2
                    • scookeS Offline
                      scookeS Offline
                      scooke
                      wrote on last edited by
                      #19

                      Try https://federationtester.matrix.org/ out. It might give you a hint as to what might be missing.

                      A life lived in fear is a life half-lived

                      1 Reply Last reply
                      3
                      • scookeS scooke

                        Well, a common setting that is overlooked is having an app installed on the root domain that the Matrix server is on. So if your address is matrix.tim.com, you need to make sure there is an app (any app) installed on tim.com in Cloudron. I came across this post -

                        https://forum.cloudron.io/topic/3974/help-making-federation-work/31

                        -- which saw a user have an app installed there, and they had to go to that app's Location and re-press "Save". This is for pre-6.1 installs, but hey, you never know.

                        So, I guess you have Matrix and Element installed, right? Your Element is using your own Matrix?

                        timconsidineT Online
                        timconsidineT Online
                        timconsidine
                        App Dev
                        wrote on last edited by timconsidine
                        #20

                        @scooke : thank you
                        Yes, I have another app on the domain.
                        I pressed 'save' to re-save and re-start it.

                        The domain.tld/.well-known/matrix/server returns a response.

                        But the tester link you gave returns an error

                        Connection Errors
                        Get "https://107.155.122.83:8448/_matrix/key/v2/server": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
                        

                        And complains there is no SRV record.
                        Seems to me that the tester is not compatible with Cloudron matrix installs which are on :443

                        Maybe it's a DNS propagation issue as it's been changed ... but has it really? because Cloudron installs are under a wildcard in my case.

                        I will try again in a while in case it is a propagation issue.

                        But there is one change.
                        Previously Element said "cannot find" your server incroyable.net, and now it says "you are not allowed to view this server's rooms list" and I could successfully join your room with a direct link.

                        And I can find some other random servers also.

                        Think I can this is now working, despite tester link errors.
                        Many thanks for your help !

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