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    Solved Sorbs Blocklist

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    email spam
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    • theompm
      theompm last edited by girish

      Dear Support Team,

      On Email configuration of my domain:

      This server's IP XX.XX.XX.XX is on a blocklist.
      Sorbs spam.dnsbl Zone

      When sending a test mail to mail-tester.com I get 10/10 points and my server's IP is not listed in any Blocklists mail-tester.com is querying.

      Why do you still use Sorbs spam.dnsbl Zone to query the server's IP?

      Thanks
      Matthäus

      jdaviescoates girish 2 Replies Last reply Reply Quote 0
      • jdaviescoates
        jdaviescoates @theompm last edited by

        @theompm said in Sorbs Blocklist:

        Why do you still use Sorbs spam.dnsbl Zone to query the server's IP?

        I guess just because lots of other people do too. Hence, if you don't get your IP off the list your email will end up in spam whenever you email someone whose service provider does use Sorbs

        I use Cloudron with Gandi & Hetzner

        1 Reply Last reply Reply Quote 0
        • girish
          girish Staff @theompm last edited by

          @theompm pretty much what @jdaviescoates said. It's a service that is used by other email service providers to check the health of an IP address. Note that the status message is simply "advisory" in nature, and it does not affect Cloudron mail server at all. You can ignore it, if you don't think it's a big deal.

          theompm 1 Reply Last reply Reply Quote 1
          • theompm
            theompm @girish last edited by

            @girish thank you for your answer

            1 Reply Last reply Reply Quote 0
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