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Cloudron Forum

Apps | Demo | Docs | Install

queryNs ESERVFAIL <my domain>

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installationdns
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  • MineDudeYTM Offline
    MineDudeYTM Offline
    MineDudeYT
    wrote on last edited by girish
    #1

    Hi,
    I've just started experimenting with Cloudron and I have gotten this error when adding my Cloudflare domain. queryNs ESERVFAIL <my domain>
    Can anyone help me resolve this issue?
    Thanks in advance.

    girishG 1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to MineDudeYT on last edited by girish
    #2

    @minedudeyt can you try host -t NS <domain> on your server? Does it work? You can also run the command on your PC/laptop.

    If this is a new domain, some registrars take ~24 hours to get the domain up and running and have the NS propagated.

    MineDudeYTM 2 Replies Last reply
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  • MineDudeYTM Offline
    MineDudeYTM Offline
    MineDudeYT
    replied to girish on last edited by MineDudeYT
    #3

    @girish On my server it says, "Host <domain> not found: 2(SERVFAIL)", but on my pc it lists both of my Cloudflare nameservers.

    But, it is a new domain and has only been live for about 10-11 hours. Should I give it some more time?

    1 Reply Last reply
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  • MineDudeYTM Offline
    MineDudeYTM Offline
    MineDudeYT
    replied to girish on last edited by MineDudeYT
    #4

    @girish I just went to the domain and I see this message. Does that mean that I should give more time?Screen Shot 2021-09-16 at 6.17.19 AM.png

    girishG 1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to MineDudeYT on last edited by
    #5

    @minedudeyt Usually, ~12 hours should be enough of a wait. Is it working now?

    MineDudeYTM 1 Reply Last reply
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  • MineDudeYTM Offline
    MineDudeYTM Offline
    MineDudeYT
    replied to girish on last edited by MineDudeYT
    #6

    @girish The server still says, "Host <domain> not found: 2(SERVFAIL" If it helps at all, the server is being hosted off of Linode.

    girishG 1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to MineDudeYT on last edited by
    #7

    @minedudeyt I see. The issue here is most likely domain related and not server related. Do you think you can send me your domain name to support@cloudron.io and I can try to check what might be going wrong.

    MineDudeYTM 1 Reply Last reply
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  • MineDudeYTM Offline
    MineDudeYTM Offline
    MineDudeYT
    replied to girish on last edited by
    #8

    @girish Yep! I'll send it in a little bit.

    1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    wrote on last edited by
    #9

    This turned out to be a server networking issue. Using another server makes it all work.

    K 1 Reply Last reply
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  • K Offline
    K Offline
    klfc556
    replied to girish on last edited by
    #10

    @girish said in queryNs ESERVFAIL <my domain>:

    This turned out to be a server networking issue. Using another server makes it all work.

    Hi, I have the same issue here, in the domain setup page, it stuck with the message queryNs ESERVFAIL <domain>, and wouldn't process to the next step

    I type in host -t NS <domain> in my server, the returned message is Host <domain> not found: 2(SERVFAIL)

    My server is Vultr, and the domain is hosted in Vultr as well

    How can I solve this ?

    girishG 1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to klfc556 on last edited by
    #11

    @klfc556 let's follow up at https://forum.cloudron.io/topic/5715/domain-setup-shows-queryns-eservfail

    1 Reply Last reply
    0

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