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    Solved queryNs ESERVFAIL <my domain>

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    • MineDudeYT
      MineDudeYT last edited by girish

      Hi,
      I've just started experimenting with Cloudron and I have gotten this error when adding my Cloudflare domain. queryNs ESERVFAIL <my domain>
      Can anyone help me resolve this issue?
      Thanks in advance.

      girish 1 Reply Last reply Reply Quote 0
      • girish
        girish Staff @MineDudeYT last edited by girish

        @minedudeyt can you try host -t NS <domain> on your server? Does it work? You can also run the command on your PC/laptop.

        If this is a new domain, some registrars take ~24 hours to get the domain up and running and have the NS propagated.

        MineDudeYT 2 Replies Last reply Reply Quote 0
        • MineDudeYT
          MineDudeYT @girish last edited by MineDudeYT

          @girish On my server it says, "Host <domain> not found: 2(SERVFAIL)", but on my pc it lists both of my Cloudflare nameservers.

          But, it is a new domain and has only been live for about 10-11 hours. Should I give it some more time?

          1 Reply Last reply Reply Quote 0
          • MineDudeYT
            MineDudeYT @girish last edited by MineDudeYT

            @girish I just went to the domain and I see this message. Does that mean that I should give more time?Screen Shot 2021-09-16 at 6.17.19 AM.png

            girish 1 Reply Last reply Reply Quote 0
            • girish
              girish Staff @MineDudeYT last edited by

              @minedudeyt Usually, ~12 hours should be enough of a wait. Is it working now?

              MineDudeYT 1 Reply Last reply Reply Quote 0
              • MineDudeYT
                MineDudeYT @girish last edited by MineDudeYT

                @girish The server still says, "Host <domain> not found: 2(SERVFAIL" If it helps at all, the server is being hosted off of Linode.

                girish 1 Reply Last reply Reply Quote 0
                • girish
                  girish Staff @MineDudeYT last edited by

                  @minedudeyt I see. The issue here is most likely domain related and not server related. Do you think you can send me your domain name to support@cloudron.io and I can try to check what might be going wrong.

                  MineDudeYT 1 Reply Last reply Reply Quote 0
                  • MineDudeYT
                    MineDudeYT @girish last edited by

                    @girish Yep! I'll send it in a little bit.

                    1 Reply Last reply Reply Quote 0
                    • girish
                      girish Staff last edited by

                      This turned out to be a server networking issue. Using another server makes it all work.

                      K 1 Reply Last reply Reply Quote 0
                      • K
                        klfc556 @girish last edited by

                        @girish said in queryNs ESERVFAIL <my domain>:

                        This turned out to be a server networking issue. Using another server makes it all work.

                        Hi, I have the same issue here, in the domain setup page, it stuck with the message queryNs ESERVFAIL <domain>, and wouldn't process to the next step

                        I type in host -t NS <domain> in my server, the returned message is Host <domain> not found: 2(SERVFAIL)

                        My server is Vultr, and the domain is hosted in Vultr as well

                        How can I solve this ?

                        girish 1 Reply Last reply Reply Quote 0
                        • girish
                          girish Staff @klfc556 last edited by

                          @klfc556 let's follow up at https://forum.cloudron.io/topic/5715/domain-setup-shows-queryns-eservfail

                          1 Reply Last reply Reply Quote 0
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