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  3. queryNs ESERVFAIL <my domain>

queryNs ESERVFAIL <my domain>

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installationdns
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  • MineDudeYTM MineDudeYT

    Hi,
    I've just started experimenting with Cloudron and I have gotten this error when adding my Cloudflare domain. queryNs ESERVFAIL <my domain>
    Can anyone help me resolve this issue?
    Thanks in advance.

    girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by girish
    #2

    @minedudeyt can you try host -t NS <domain> on your server? Does it work? You can also run the command on your PC/laptop.

    If this is a new domain, some registrars take ~24 hours to get the domain up and running and have the NS propagated.

    MineDudeYTM 2 Replies Last reply
    1
    • girishG girish

      @minedudeyt can you try host -t NS <domain> on your server? Does it work? You can also run the command on your PC/laptop.

      If this is a new domain, some registrars take ~24 hours to get the domain up and running and have the NS propagated.

      MineDudeYTM Offline
      MineDudeYTM Offline
      MineDudeYT
      wrote on last edited by MineDudeYT
      #3

      @girish On my server it says, "Host <domain> not found: 2(SERVFAIL)", but on my pc it lists both of my Cloudflare nameservers.

      But, it is a new domain and has only been live for about 10-11 hours. Should I give it some more time?

      1 Reply Last reply
      1
      • girishG girish

        @minedudeyt can you try host -t NS <domain> on your server? Does it work? You can also run the command on your PC/laptop.

        If this is a new domain, some registrars take ~24 hours to get the domain up and running and have the NS propagated.

        MineDudeYTM Offline
        MineDudeYTM Offline
        MineDudeYT
        wrote on last edited by MineDudeYT
        #4

        @girish I just went to the domain and I see this message. Does that mean that I should give more time?Screen Shot 2021-09-16 at 6.17.19 AM.png

        girishG 1 Reply Last reply
        1
        • MineDudeYTM MineDudeYT

          @girish I just went to the domain and I see this message. Does that mean that I should give more time?Screen Shot 2021-09-16 at 6.17.19 AM.png

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #5

          @minedudeyt Usually, ~12 hours should be enough of a wait. Is it working now?

          MineDudeYTM 1 Reply Last reply
          0
          • girishG girish

            @minedudeyt Usually, ~12 hours should be enough of a wait. Is it working now?

            MineDudeYTM Offline
            MineDudeYTM Offline
            MineDudeYT
            wrote on last edited by MineDudeYT
            #6

            @girish The server still says, "Host <domain> not found: 2(SERVFAIL" If it helps at all, the server is being hosted off of Linode.

            girishG 1 Reply Last reply
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            • MineDudeYTM MineDudeYT

              @girish The server still says, "Host <domain> not found: 2(SERVFAIL" If it helps at all, the server is being hosted off of Linode.

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #7

              @minedudeyt I see. The issue here is most likely domain related and not server related. Do you think you can send me your domain name to support@cloudron.io and I can try to check what might be going wrong.

              MineDudeYTM 1 Reply Last reply
              0
              • girishG girish

                @minedudeyt I see. The issue here is most likely domain related and not server related. Do you think you can send me your domain name to support@cloudron.io and I can try to check what might be going wrong.

                MineDudeYTM Offline
                MineDudeYTM Offline
                MineDudeYT
                wrote on last edited by
                #8

                @girish Yep! I'll send it in a little bit.

                1 Reply Last reply
                0
                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #9

                  This turned out to be a server networking issue. Using another server makes it all work.

                  K 1 Reply Last reply
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                  • girishG girish

                    This turned out to be a server networking issue. Using another server makes it all work.

                    K Offline
                    K Offline
                    klfc556
                    wrote on last edited by
                    #10

                    @girish said in queryNs ESERVFAIL <my domain>:

                    This turned out to be a server networking issue. Using another server makes it all work.

                    Hi, I have the same issue here, in the domain setup page, it stuck with the message queryNs ESERVFAIL <domain>, and wouldn't process to the next step

                    I type in host -t NS <domain> in my server, the returned message is Host <domain> not found: 2(SERVFAIL)

                    My server is Vultr, and the domain is hosted in Vultr as well

                    How can I solve this ?

                    girishG 1 Reply Last reply
                    0
                    • K klfc556

                      @girish said in queryNs ESERVFAIL <my domain>:

                      This turned out to be a server networking issue. Using another server makes it all work.

                      Hi, I have the same issue here, in the domain setup page, it stuck with the message queryNs ESERVFAIL <domain>, and wouldn't process to the next step

                      I type in host -t NS <domain> in my server, the returned message is Host <domain> not found: 2(SERVFAIL)

                      My server is Vultr, and the domain is hosted in Vultr as well

                      How can I solve this ?

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #11

                      @klfc556 let's follow up at https://forum.cloudron.io/topic/5715/domain-setup-shows-queryns-eservfail

                      1 Reply Last reply
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