SOLVED Start Loop: ERROR: Problem while initalizing the database

[robi]

As a demo to some new users, I deleted the current etherpad App instance and reinstalled it to the same domain, after which it fails to come up due to this message from the log.

Error: ER_NOT_SUPPORTED_AUTH_MODE: Client does not support authentication protocol requested by server; consider upgrading MySQL client

Problem with uninstall cleanup?

[nebulon]

@robi individual app instances do not share any resources in this way, so even if an uninstall step would leave something left over then this would not affect a new instance. Since you mention that you use the same domain, is it possible that your browser session has left-over session data which confuse the new instance?

[girish]

Was this restore from a backup? I can see why installing an old etherpad on new Cloudron will be a problem (the mysql libraries are not compatible anymore).

[robi]

@girish No, it was an all on the same Cloudron as I described in the first post. Simple uninstall and reinstall that failed.

[robi]

@nebulon I don't see how any browser issue would prevent a container app from making it's DB connection.

[nebulon]

@robi I was just suspecting that the error was more of a generic one. Can you install an etherpad instance on a different subdomain?

[robi]

@nebulon installed at pad.domain.com just fine, uninstalled the other broken instance, and moved the new pad.domain.com instance to the etherpad.domain.com of the previous and it seems functional.