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  1. Cloudron Forum
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  3. from paid-account back to free-account

from paid-account back to free-account

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  • 7dowWilkes7 Offline
    7dowWilkes7 Offline
    7dowWilkes
    wrote on last edited by girish
    #1

    Re: Free Plan

    Hello all,

    I tried the Pro account for a month and now wanted to switch back to the Free account. Except for two apps, I have uninstalled everything again. Unfortunately, I can not make any updates, because I am prompted to renew the subscription for the paid account.

    Does anyone know how to get back into the free account?

    Greetings

    girishG 1 Reply Last reply
    0
    • 7dowWilkes7 7dowWilkes

      Re: Free Plan

      Hello all,

      I tried the Pro account for a month and now wanted to switch back to the Free account. Except for two apps, I have uninstalled everything again. Unfortunately, I can not make any updates, because I am prompted to renew the subscription for the paid account.

      Does anyone know how to get back into the free account?

      Greetings

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @7dowwilkes you have to drop us a mail at support@cloudron.io and we can switch it to the free account. Currently, this switch is manual and not automated on the website.

      7dowWilkes7 1 Reply Last reply
      0
      • girishG girish

        @7dowwilkes you have to drop us a mail at support@cloudron.io and we can switch it to the free account. Currently, this switch is manual and not automated on the website.

        7dowWilkes7 Offline
        7dowWilkes7 Offline
        7dowWilkes
        wrote on last edited by
        #3

        @girish thank you very much, I will do that

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