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  3. Cloudron failing to load after reboot

Cloudron failing to load after reboot

Scheduled Pinned Locked Moved Solved Support
updatereboot
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  • A Offline
    A Offline
    adrw
    wrote on last edited by girish
    #1

    I think my Cloudron is on 6.2.4 (7.0.X has been failing to update since it was released) and Ubuntu 18. Cloudron prompted to reboot after I assume some Ubuntu updates and now Cloudron won't load. The server seems to be online based on ping of the IP and domains but I can't ssh into the box and nothing loads in the browser. It's on a discount VPS so I don't have a UI from the hosting provider to see the logs on the box. Any ideas on how to debug this further or roll it back other than a full restore from backup?

    Update 1: ssh now works, maybe reboot was taking a long time
    Update 2: I ran /home/yellowtent/box/setup/start.sh from the support docs and after a while Cloudron admin started running. First time I've encountered such a long boot (>20-40 mins) but glad it's back up!

    girishG 1 Reply Last reply
    1
    • A adrw

      I think my Cloudron is on 6.2.4 (7.0.X has been failing to update since it was released) and Ubuntu 18. Cloudron prompted to reboot after I assume some Ubuntu updates and now Cloudron won't load. The server seems to be online based on ping of the IP and domains but I can't ssh into the box and nothing loads in the browser. It's on a discount VPS so I don't have a UI from the hosting provider to see the logs on the box. Any ideas on how to debug this further or roll it back other than a full restore from backup?

      Update 1: ssh now works, maybe reboot was taking a long time
      Update 2: I ran /home/yellowtent/box/setup/start.sh from the support docs and after a while Cloudron admin started running. First time I've encountered such a long boot (>20-40 mins) but glad it's back up!

      girishG Do not disturb
      girishG Do not disturb
      girish
      Staff
      wrote on last edited by
      #2

      @adrw ah that's good to know. Did you have to do anything special to get ssh running again or was it just taking it's own time to reboot?

      A 1 Reply Last reply
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      • girishG girish

        @adrw ah that's good to know. Did you have to do anything special to get ssh running again or was it just taking it's own time to reboot?

        A Offline
        A Offline
        adrw
        wrote on last edited by
        #3

        @girish Seemed like maybe Ubuntu was finishing some updates on boot which was blocking ssh from starting. I was pinging on 80 and 443 ports but ssh wasn't responding on 22 or 202 for a while.

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